- ASM Research, An Accenture Federal Services Company (Albany, NY)
- … interactions and review/analyze customer feedback to evaluate overall customer experience . Assigns root cause and identifies systemic quality problems. ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Ralliant (Albany, NY)
- …equipment at our customer 's sites. + Function frequently as the primary representative of Tektronix to the customer . + Accurately enters data into tracking ... Typically requires a minimum of 3-6 years of related experience + Excellent customer service skills. +...+ Military Metrology/Calibration (PMEL or TMDE) training. + 2-year Technical certification + Experience in equipment calibration… more
- J&J Family of Companies (Rochester, NY)
- …by applying advanced analytics. This role is the liaison between Sales, Customer Service, Finance, and Supply Chain relative to end-to-end efficient order / ... OTC) and report to leadership at regular intervals + Drive strategic, technical , and tactical initiatives to improve efficiency and effectiveness across outbound… more
- Owens & Minor (New York, NY)
- …area. Will also co-lead operational strategies to improve overall performance and the customer experience . + Liaisons to the Home Office for input, exchange ... client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience to resolve … more
- 32BJ Benefit Funds (New York, NY)
- …+ Bilingual in English and Spanish required. + Bachelor's degree required. + Previous experience in customer service or call centers is preferred. + Ability to ... Intake Supervisor, the Intake Specialist I will work as a benefit representative for the Legal Services Fund, verifying member eligibility, determining coverage and,… more
- PVH Corp. (New York, NY)
- …the products align with the brand's aesthetic, quality standards, and customer preferences. You will collaborate with cross-functional teams, mentor junior ... executives. 3. Product Development: . Work closely with product developers and technical designers to create detailed tech packs and design specifications for… more
- PCB Piezotronics, Inc. (Depew, NY)
- …specialized training Experience : A minimum of three years of sales experience in a technical field. Demonstrated success in consistently growing revenue ... PCB is a wholly-owned subsidiary of Amphenol Corporation. With a focus on Total Customer Satisfaction for both our internal and external customers, we have a strong… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …and Experience : Education Required: AA Preferred: BA Type of Experience Required: Healthcare, Marketing, customer service Preferred: Training, Managed Care, ... public speaking, customer service, Specific Technical Skills Preferred: Required intermediate level in Excel, Powerpoint and Word. Must have a vehicle as travel… more
- Medtronic (New York, NY)
- …Throat Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market ... ups in hospitals and clinics + Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues + Maintains a working knowledge… more
- Noble Supply & Logistics (New York, NY)
- … customer satisfaction within an established ISO 9001:2015 system Experience , Education, Certifications: . Minimum associate's degree in science or engineering ... the Homeland Defense Community. The staff has over 75 years of combined experience training, supporting and serving the military first responder program and 200… more
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