- Qualtrics (New York, NY)
- …client account strategy + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty ... skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers + Develop critical customer relationship… more
- Capgemini (New York, NY)
- …management, and digital onboarding. * Architect data models, integration layers, and user experience flows to enable seamless customer and employee journeys. * ... NC / New York City **Responsibilities** **Solution Architecture & Design** * Lead the design and implementation of enterprise-grade CRM solutions across platforms… more
- Amazon (New York, NY)
- …* Manage cross-team, cross-organization, and cross company delivery of long-term customer - facing programs. * Manage business requirements, design, performance ... Description Amazon Ads Measurement is looking for a Principle TPM to lead the AI transformation of measurement and reporting. The TPM will lead projects that… more
- Securitas Security Services USA, Inc. (Elmsford, NY)
- **JOB SUMMARY:** The DevOps Solutions Architect & Technical Delivery Lead drives end-to-end solution design, infrastructure automation, and agile execution across ... teams. This role combines technical architecture and DevOps collaboration to lead delivery planning, execution, and coordination with cross functional stakeholders.… more
- Google (New York, NY)
- …of our products and creates scalable data solutions that empower our internal and customer - facing teams. As the Head of Product & Learning Analytics, you will ... **Minimum qualifications:** + Bachelor's degree or equivalent practical experience . + 8 years of experience ...and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic, and client-focused… more
- NBC Universal (New York, NY)
- …adaptive, and aligned with business objectives. + Client-Centric Design: Partner with client- facing teams to understand customer use cases, ensuring that ... on all products within their designated space. They will lead a team of product owners and specialists, guiding...AI agents at scale, across different regions, languages, and customer touchpoints. AI Platform (AI Product Focus): + AI… more
- Justworks (New York, NY)
- …bringing together stakeholders across engineering, design, data services, operations, and customer - facing teams to deliver tangible value. By joining us, ... their experience while improving operational efficiencies for Sales and Customer Success. + Contribute to team problem-solving and actively support or facilitate… more
- Scotiabank (New York, NY)
- …plans + Initiatives to establish, maintain and/or enhance our competitive position + Enhance customer experience + Simplify the sales experience + Build ... + Proactively identifying opportunities to close out gaps and/or inefficiencies in customer - facing and/or internal processes and procedures to improve GTM … more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... where they work, are customer facing . As we build our business...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more
- TD Bank (New York, NY)
- …our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience , that is why we believe that all colleagues, no matter ... where they work, are customer facing . As we build our business...on our strategy, we are innovating to enhance the customer experience and build capabilities to shape… more