- NFTA (Buffalo, NY)
- MANAGER, CUSTOMER EXPERIENCE and COMMUNITY ENGAGEMENT Title Description: Date Posted: 7/31/2025 Deadline: UNTIL FILLED Job Number: 140-25-N Branch: AVIATION ... and innovation of the aviation division in conjunction with customer facing aspects of the 10-year Strategic... aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience… more
- Albany Medical Center (Albany, NY)
- …any questions with patient. + Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to ... + Is a champion to ensure an optimal patient experience . + Understands and promotes patient and employee safety...health record and Microsoft Office a plus. + Excellent customer service skills. + Ability to multi-task in a… more
- SAP (New York, NY)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, … more
- Citigroup (New York, NY)
- **About Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... across the broader risk management team. **Qualifications:** + 10+ years of experience in the Financial Services industry, preferably in a regulatory- facing … more
- Sprinklr (NY)
- … customer - facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human ... customers unlock the full value of Sprinklr's Core solutions. This is a customer - facing , technically proficient role that empowers clients to scale, automate,… more
- Mastercard (New York, NY)
- …internal Mastercard teams to foster cross-functional alignment and drive the client experience forward. Role: In this strategic, client- facing position, you ... concerns promptly while maintaining a strong client relationship. Coordinate and lead client- facing meetings, including quarterly business reviews (QBRs) and… more
- The Hertz Corporation (Albany, NY)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Chobani (NY)
- …skills and fluency in supply chain metrics, forecasting, and allocation logic. * Experience with perishable replenishment and customer - facing supply chain ... functions, ensuring seamless product availability, optimized inventory flow, and a best-in-class customer experience . The ideal candidate brings a passion for… more
- Rocket Software (Albany, NY)
- …product enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support, etc.) ... post sales training to ensure a partner can effectively lead a sales opportunity and product implementations. + Sharing...ideally with experience using Kubernetes + Previous customer facing consulting experience , with… more
- Cisco (New York, NY)
- …to ensure a best-in-class customer experience . **Minimum Qualifications** Experience : 7+ years in customer - facing service delivery engineering ... efforts as we seek to deliver the best possible customer experience . **Your Impact** Outcome Orientation -...in resolving technical problems found in products and solutions. Customer Engagement - Lead customer … more