- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... commercial and public sector clients. In this role, you'll lead a team of 5-10 supervisors and be directly...overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor… more
- Wells Fargo (Mckinney, TX)
- …lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth of the ... Force, Space Force, Navy, Marines, Coast Guard or Reserves. + Military experience in a customer facing role. + Leadership experience including coaching,… more
- Baylor Scott & White Health (Dallas, TX)
- …is not designed around the customer needs, leading to a subpar customer experience . Despite encouraging improvements in treatment innovation, the delivery of ... and compelling communication of data-driven insights and analyses. + Demonstrable experience delivering insights for consumer- facing products; this role has… more
- United Airlines (Houston, TX)
- …AO offices to ensure the applications meet United's high standards of customer experience . + Leadership and Team Management: + Lead , mentor, and develop a ... will lead a team focused on defining, building and executing innovative customer experience applications. This role will be responsible for driving the… more
- Amazon (TX)
- …with technical breadth and depth coupled with excellent interpersonal and customer facing skills. Amazon Business Solutions Architects have technical ... - Experience working within software development or Internet-related industries - Experience migrating or transforming legacy customer solutions to the cloud… more
- Mackenzie Eason & Associates (Fort Worth, TX)
- …+ Launch of a next‑generation, AI‑enabled online permitting portal that improves both the customer experience as well as reduce staff time related to minor ... that keeps those services humming: people, money, technology, performance data, and customer experience . By uniting those back‑office functions under one leader,… more
- Acxiom (Austin, TX)
- …expertise in Acxiom's solution space and depth of industry expertise. + 8+ years of experience in a client- facing management role. + 8+ years of experience ... a visionary and results-driven Head of Acxiom Analytics to lead our US-based analytics team in driving client success,...Will Need:** + Bachelor's degree plus 15+ years industry experience , including 10+ years of management experience ,… more
- AireSpring (Dallas, TX)
- …by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has ... a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT operations...and internal engineering teams to secure internal networks and customer - facing services. Telecom IT Environment Support +… more
- Nelnet (Austin, TX)
- …we're investing in strategic leadership roles that will help us scale innovation, elevate customer experience , and lead with an AI-first mindset. Join us ... and AI. + Serve as a visible champion of the platform strategy through customer - facing webinars, strategic sales conversations, and industry events. + Foster a… more
- Cardinal Health (Austin, TX)
- …experience , preferred + 4-6 years professional experience , preferred + Direct customer facing experience , preferred + Strong communication skills + ... Health_** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and… more