- Golden State Foods (Frisco, TX)
- …cross-functional teams to design, propose, and implement customer -specific solutions. + Lead customer - facing discussions to define requirements and scope ... + Lead and manage key strategic initiatives aimed at improving customer experience , operational efficiency, and product/service delivery. + Act as a… more
- SAP (Allen, TX)
- …your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges ... 10-month program that strengthens a foundation for a successful customer - facing career at SAP. + Participate in...while working with our customers to gain real world experience and acquire the skills necessary to help guide… more
- Amazon (Austin, TX)
- …business case development, realizing customer benefits, and successful program completion experience 2+ years of customer - facing work, engaging with ... broad functional teams Preferred Qualifications PMP certification, or SCRUM/Agile, SAFe certification Experience in customer - facing work, engaging with … more
- Keurig Dr Pepper (Frisco, TX)
- …customer satisfaction, and recurring issues to improve internal processes and enhance the customer experience . + Serve as a liaison between the call center ... with internal teams to ensure accuracy and accessibility of public- facing knowledge base content and customer - facing...on performance and eligibility **Requirements:** + 5+ years of experience in customer service or contact center… more
- The Hertz Corporation (Austin, TX)
- …creates loyalty at scale. You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most critical inflection ... Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead omni-channel...You'll Work With:** You'll report to the VP of Customer Experience and work closely with leaders… more
- Rocket Software (Austin, TX)
- …product enhancements. **Required** **Qualifications:** + At least 4 to 8 years of customer facing experience (database admin, technical support, etc.) ... post sales training to ensure a partner can effectively lead a sales opportunity and product implementations. + Sharing...ideally with experience using Kubernetes + Previous customer facing consulting experience , with… more
- ServiceNow, Inc. (Addison, TX)
- …they can leverage the ServiceNow platform to transform their current processes + Lead customer design workshops focused on ServiceNow Platform and Customer ... engagement + Perform the role as a technical development lead and be responsible process the development process for...other upcoming capabilities for various customers + Prepare all customer - facing deliverables focused on the technology and… more
- GE Vernova (TX)
- …skills + Team leader in a dynamic, energetic and proactive environment + Experience working with customer leadership teams + Demonstrated communication & ... the opportunity to electrify and decarbonize the world? Our Customer Service Leaders are committed to serve as the...contribute to the overall business strategy In this business facing role you will be supporting our contractual agreement… more
- Amazon (Austin, TX)
- …teams to identify growth opportunities, optimize vendor performance, and enhance the customer experience . This position offers the opportunity to make meaningful ... execute strategic business plans that drive growth and improve customer experience * Analyze data trends to...Bachelor's degree * 4+ years of vendor or client facing experience in Account Management, Vendor Management… more
- S&P Global (Houston, TX)
- …Degree from accredited college or university + 3+ years of energy-related work experience in customer /sales support + Broad understanding of the energy industry ... Level (for internal use):** 10 **The Team** **:** The Customer Success team is part of a greater ...systematic check-ins and relationship building. The team is client facing and relies on various internal departments to provide… more