- Amazon (Austin, TX)
- …metrics to guide your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships with your Sellers; be ... define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. *… more
- Realtor (Austin, TX)
- …a team of product managers, drive cross-functional collaboration, seek and incorporate direct customer feedback , and execute a high-impact roadmap that helps our ... systems to scale execution and elevate product quality across lead management , listings, insights, and engagement tools. ** Customer Experience Ownership:**… more
- Keurig Dr Pepper (Frisco, TX)
- …as a liaison between the call center and internal departments to ensure customer feedback is effectively integrated into operational processes and product ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...practices and escalation handling for both direct and broader customer support teams. **Knowledge Management & Training**… more
- Wolters Kluwer (Coppell, TX)
- …that expectations are met and exceeded, and that renewals and growth are achieved. + Customer Relationship Management + Partner with Sales to build and ... success, product development, and service improvements based on customer feedback + Work with customers to...internal stakeholders. Identify and monitor potential risks to the customer relationship or satisfaction and proactively trigger… more
- GE Vernova (TX)
- …Product, Services and Support organizations and key stakeholders, you will ensure that customer feedback informs business decisions and that our clients achieve ... programs from survey design through to insights and action planning. + Translate customer feedback into improvements across Product, Support, and Services teams.… more
- Siemens (Austin, TX)
- …who enjoys hands-on execution, customer -facing strategy, and operational excellence. Customer Relationship Management -Serve as the day-to-day contact ... industry. We are seeking a Digital Media & Ecommerce Customer Success Manager who will serve as...with Sales to support strategic growth planning.Advocate for the customer internally-sharing key feedback , pain points, and… more
- Shift Robotics (Austin, TX)
- …for orders and warranty returns. + Maintain clear and organized records of customer interactions and issues using our CRM system. + Identify trends in ... customer inquiries and provide feedback to improve product design, documentation, and ...written and verbal. + Strong problem-solving abilities and a customer -centric approach to service. + Familiarity with CRM… more
- Ralliant (Austin, TX)
- …revenue growth goals. + Report progress against forecasts, budgets, and sales targets using Customer Relationship Management ( CRM ) tools. + Align account ... management strategies with the customer 's top business objectives and ensure effective internal communication... process, maintaining an up-to-date sales funnel. + Manage customer feedback and resolve issues promptly to… more
- Global Foundries (Austin, TX)
- … experience across GF digital properties and support implementatio n + Analyze customer feedback data derived in the platform to uncover actionable insights ... distribute insight summaries and reports to executives and other stakeholders summarizing customer feedback and our opportunities and plans to improve engagement… more
- Continental (Dallas, TX)
- …presenting, gaining approval, and executing on major business cases. + Sales and Customer Relationship management and development + Presentation skills ... 3% above the industry, margin, accounts receivables and cost management . To be a key part of the segment...and other planned targets and KPI's. + Ensures regular customer feedback on forecast and adjusts input… more