- PVH Corp. (Folsom, CA)
- …expenses and inventory. * Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager . People and Culture * ... the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store's goals to the larger business objectives.… more
- Fujitsu (Oakland, CA)
- …project delivery + Adoption of (Fujitsu) SCM solutions + Quality of work products ( customer and Program manager feedback / satisfaction) + Trainings / ... **Successful Client Engagements** + Facilitate discovery, fit gap sessions with customer to understand the AS-IS state and gaps between current state… more
- Amazon (Santa Monica, CA)
- …define feature enhancements and new products to improve Amazon product based on customer feedback , data analysis, and feature gaps with competitive products. * ... Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future...policies should be applied equally. 4 | Fueled by feedback . We aim for SAS to be the preferred… more
- Sharecare (Sacramento, CA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...+ Evaluates and communicates overall team performance expectations and feedback to their staff. + **Process Improvement** **: Identify… more
- Stanford University (Stanford, CA)
- …adherence, and workload concerns. Prepare and analyze reports on team performance, customer feedback , and operational metrics. Continue to develop objectivity ... HR Service Center Customer Service Manager Human Resources Services,...of escalated issues and complex inquiries, providing solutions and feedback to improve processes. + Team Leadership & Development:… more
- LiveRamp (San Francisco, CA)
- …2) driving adoption of analytics and data collaboration at scale; 3) integrating customer feedback to expand our capabilities and build better technology. These ... product, and operations to ensure client needs are being met.** **The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be… more
- Cisco (San Jose, CA)
- Technical Customer Experience Manager | GES West (1429040) Apply (https://jobs.cisco.com/jobs/Login?projectId=1429040) + Location:San Jose, California, US + ... filled or if a sufficient number of applications are received._** **Technical Customer Experience Manager ** **Advanced Services.** ** Customer Focus.**… more
- Iron Mountain (Sacramento, CA)
- …external + Serve as a customer advocate within the company, communicating customer feedback and needs to internal teams (eg, Product, Sales, Marketing) to ... will welcome your unique contributions? If so, let's start the conversation. The Customer Success Manager (CSM) is responsible for building and maintaining… more
- Intuit (San Diego, CA)
- … Champion** : Establish a systematic process for gathering and analyzing customer feedback specifically from Lighthouse participants. Proactively share insights ... **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll play a pivotal role in our… more
- MongoDB (Los Angeles, CA)
- …trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and ... thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will… more