- Celestica (New York, NY)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- Justworks (New York, NY)
- Manager , Customer Benefits Support New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... needs How You Will Do Your Work As a Manager of Customer Support, how results are...and the organization's goals through effective performance management, candid feedback and coaching conversations + Cultivates Innovation - Inspires… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Customer Success Manager , you will be responsible for partnering with both internal teams and ... Bring + 3-6 years of relevant experience as a Customer Success Manager , Account Manager ,...+ Strong emphasis on career development and mobility, continuous feedback loops and performance management. + Flexible time off… more
- Amazon (New York, NY)
- …preferences and motivations, and present customer insights * Experience with customer feedback and research tools including Qualtrics survey platforms * ... Description Shopbop is looking for a Customer Insights Manager to support and contribute to the customer analytics and insights efforts at Shopbop. This role… more
- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... this team. Those who ask hard questions, give honest feedback , and show up for each other. No egos,...customer success, retention, and subscription expansion within our Public… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Amazon (New York, NY)
- …needs and trends in enterprise AI adoption * Analyze implementation data, customer feedback , and success metrics to continuously improve solution offerings ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, curious ... of our product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success. About the Role… more
- Mobile Health (Queens, NY)
- …in New York and may require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and operational ... . Facilitate weekly cross-functional syncs between operations, technology, compliance, customer service and leadership to ensure alignment and issue resolution.… more
- Wegmans (Amherst, NY)
- … customer wait time + Manage performance of a team of Customer Service employees, providing resources, training, feedback , and development opportunities + ... of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in...be responsible for leading and developing a team of customer service focused team members, ensuring they have the… more