- Dow Jones (Los Angeles, CA)
- …and News Corp family of companies in May 2021. **About the Role** As the Assistant Manager of Customer Success, you will assist the Manager of Customer ... based in our Los Angeles office reporting to the Manager , Customer Success. **You Will:** + Assist...Leads, and Senior Leadership Team as needed + Provide feedback and coaching as needed for development purposes and… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Engagement and Experience Quality Assurance Job Category: Customer Service Department: Office of CSC Excellence Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Manager of Customer Engagement and Experience Quality...Leads the development, execution, and continuous enhancement of the customer experience QA program . Creates and maintains… more
- Coinbase (Sacramento, CA)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback , and voice-of- customer insights to improve quality and performance. ... supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement &...problem-solving skills - able to use data, metrics, and customer feedback to guide decisions. * Excellent… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Engagement and Experience Training Delivery Job Category: Customer Service Department: Office of CSC Excellence Location: Los Angeles, CA, ... support the safety net required to achieve that purpose. Job Summary The Manager of Customer Engagement and Experience Training Delivery oversees end-to-end… more
- Proofpoint (San Francisco, CA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... identify trends and acting as the voice of the customer , provide that structured feedback to product...executive communications, white papers, etc. + Strong project and/or program management skills and high attention to detail, with… more
- Microsoft Corporation (Mountain View, CA)
- …as we build transformative AI experiences. We're looking for a **Senior Technical Program Manager (TPgM)** to lead initiatives focused on **model response ... quality** and broader program architecture, ensuring our AI systems deliver accurate, safe,...scale operational frameworks. You will **own the end-to-end model feedback process** , including coordination across Research, Engineering, Data,… more
- White Cap (Rancho Cordova, CA)
- …Participants will work closely with White Cap sales leaders in a 6-12 month program to develop the skills, customer and supplier relationships, and knowledge ... driving force behind this commitment. White Cap is hiring immediately for our **_Account Manager - Accelerated Sales Program_** ! Do you want to help build America's… more
- Google (Sunnyvale, CA)
- Senior Technical Program Manager , Security Operations _corporate_fare_ Google _place_ Sunnyvale, CA, USA; New York, NY, USA **Advanced** Experience owning ... the street or across the globe. As a Technical Program Manager at Google, you'll use your...leadership by taking ownership of "post-commit" growth activities, translating customer feedback into product improvements and driving… more
- Amazon (Culver City, CA)
- …market position and global reach. Prime Video is seeking a talented, driven Sr. Program Manager - Digital Supply Chain who can architect operational excellence ... narratives and presentations - Mentor both individual contributors and Program Managers, providing actionable feedback and training...competencies A day in the life As a Sr. Program Manager , you'll analyze metadata quality metrics… more
- Zscaler (San Jose, CA)
- …Zscaler to help shape the future of cybersecurity. **Role** We are looking for a Technical Program Manager (TPM) based in San Jose, CA (hybrid, 3 days a week), ... the Security Compliance team. You will develop a robust Identity Security program to secure internal services supporting customer -facing products, focusing on… more