- Pearson (Tallahassee, FL)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by ... collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that… more
- Chewy (Plantation, FL)
- …curve in leveraging AI and tool stack improvements. The Program Manager should have outstanding communication, interpersonal, customer service skills, as ... Quality Insights team! We are looking for a Quality Program Manager III to provide strategic oversight...quality programs + Act as an owner/protector of the customer experience by participating and providing feedback … more
- CGI Technologies and Solutions, Inc. (Miami, FL)
- …expert guidance to clients * Monitor and report on client performance metrics and customer feedback * Responsible for internal review and reporting of client ... ** Customer Success Manager ** **Category:** Business Consulting,...Manager plays a key role within the Advantage program , sharing insight gained from clients directly back to… more
- MongoDB (Miami, FL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... customer centric approach and helping to build the program . In this role you will also become a...accelerate customers time to value and growth + Collect feedback and identify roadblocks from customers to inform internal… more
- Lincoln Financial (Tallahassee, FL)
- …+ Leverage Agile techniques to prototype experiences & business models, validate customer feedback , and continuously innovate and improve the customer ... 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play...and "test and learn" approaches to prototype experiences, validate customer feedback , and continuously innovate and improve… more
- Percepta (Melbourne, FL)
- …Percepta, we bring first-class service across each market we support. As a ** Customer Service Case Manager ** working **on-site** in **Melbourne, Florida** , ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager ** will work with...specified goals as set forth by management + Provide feedback to management for the continued and improved performance… more
- Percepta (Melbourne, FL)
- …we bring first-class service across each market we support. As a fully remote ** Customer Service Case Manager (Bilingual French)** in **Melbourne, FL** , you'll ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager (Bilingual French)** will...specified goals as set forth by management + Provide feedback to management for the continued and improved performance… more
- Arrow Electronics (St. Petersburg, FL)
- **Position:** Program Manager - Data Monetization **Job Description:** The Program Manager - Data Monetization is a strategic business development role ... ROI. By leveraging data insights and market intelligence, the Program Manager will craft compelling value propositions...reinforcing value in future engagements. + Gather and apply customer feedback to refine sales strategies and… more
- Chewy (Plantation, FL)
- **Our Opportunity:** Chewy is seeking a **Senior Customer Service Manager ** for Core Operations to lead our **Overnight Team** to drive performance, engagement, ... process optimization, and continuous improvement, enhancing both the employee and customer experience while driving operational success. **What You'll Do:** +… more
- NASCO (Tallahassee, FL)
- **Overview** Under general direction, the Customer Success Manager (CSM) role is principally responsible for overseeing the delivery of NASCO's customer ... to ensure the Plan/NASCO contract is followed while also meeting NASCO's and the customer 's business goals. Communicates to the manager regarding status of … more