- Volvo Group (Fort Worth, TX)
- …experts to ensure accuracy, assessing training needs, and evaluating program effectiveness. Key responsibilities include using multimedia tools, managing learning ... effective learning materials for various audiences. **Core Responsibilities:** * ** Program design and development:** Create and design training programs, courses,… more
- DHL Express, Inc. (Houston, TX)
- …service centers, and premier partners to ensure operational excellence and customer satisfaction. + Analyze partner performance metrics and identify opportunities ... KPIs to track partner success; prepare performance reports for the Senior Manager of Retail Sales and other stakeholders. **Skills & Qualifications:** + Bachelor's… more
- Celestica (Richardson, TX)
- …model, documents associated factory support activities, and develops preliminary program timeline for customer quote. **Knowledge/Skills/Competencies** + ... and possible solutions. Unusual problems are solved jointly with manager . Work is reviewed for application of sound technical...on time and on budget. + Also to provide feedback to appropriate engineering and support groups to ensure… more
- Oracle (Austin, TX)
- …OCI (SaaS, IaaS, PaaS). Act as a trusted advisor and liaison between Customer and Oracle implementation, Support and Development teams in implementing best practices ... advocate that provides guidance around product expertise and translates Customer needs/requirements into integrated solutions. + Responsible for understanding and… more
- Omni Hotels (Dallas, TX)
- …only meeting but exceeding the following characteristics: + Outstanding retention and program completion record + Building an exceptional sense of community amongst ... interest for LIDs The Food and Beverage Leader-in-Development (LID) program is a 12-month program designed to...in overall supervision of the department as outlined in manager 's job description. + Complete environmental checklist for dining… more
- ABM Industries (Dallas, TX)
- …**Job Summary** The Account Director will lead a national critical facility maintenance program supporting a data center client. This role requires deep expertise in ... contract adherence. With a relentless focus on uptime, resiliency, and customer satisfaction, the Account Director manages budgets, client communications, and… more
- Old Dominion Freight Line (Dallas, TX)
- …proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectations + Manages all dock work schedules and time off requests ... + Closely works with the Operations Manager /Assistant SVC Manager and/or Service Center ...shift, department and facility + Provide positive and constructive feedback to employees on a continual basis regarding ROI,… more
- Bristol Myers Squibb (Dallas, TX)
- …patient journey and experience. + Has a patient-focused mindset. Customer -focused/enterprise mindset + Understands overall enterprise objectives and prioritization. ... insights from data and analytics, including CE^3 analytics engine. + Providing feedback proactively to enable continuous improvement of technology and tools like… more
- Mass Markets (Killeen, TX)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI...+ Partner with remote HR teams and the HR Manager to address key HR issues and initiatives +… more
- Ethos Veterinary Health (Grapevine, TX)
- …Role: The Client Service Lead plays a vital role in delivering exceptional customer service by overseeing a team of client service representatives and technicians. ... ensures seamless operations and a positive client experience by effectively managing customer interactions and serving as a liaison between clients, doctors, and… more