- MTA (New York, NY)
- …, you will monitor intake queues, review, and ensure the correct categorization of customer feedback , share feedback with appropriate internal teams as ... Associate Transit Customer Service Specialist Series ( Customer...database tools to develop sophisticated reports and dashboards on customer feedback to identify trends, detect problems,… more
- Amazon (New York, NY)
- …program participation. Product feedback loop: - Collect and communicate customer feedback , insights, and requirements to Go-To-Market teams. - Analyze ... react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) Customer… more
- Amazon (New York, NY)
- …program participation. Product feedback loop: - Collect and communicate customer feedback , insights, and requirements to Go-To-Market teams. - Analyze ... Description As Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help… more
- Trellix (Albany, NY)
- **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader ... **_Role Overview:_** We're looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help...other relevant review sites + Track, report, and optimize customer participation and feedback metrics + Collaborate… more
- TELUS Agriculture & Consumer Goods (NY)
- …and sustainable food and consumer goods value chains. About the role The Customer Success Field Specialist will provide the leadership necessary to manage, ... fostering adoption of TELUS Agronomy's enterprise precision software. The Customer Success Field Specialist will work with...hours as necessary. + Successfully follow and implement key Customer Success milestones and provide feedback on… more
- Amazon (New York, NY)
- …program participation. Product feedback loop: - Collect and communicate customer feedback , insights, and requirements to Go-To-Market teams. - Analyze ... Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will… more
- GCI Communication Corp (Syracuse, NY)
- GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our ... across applicable product lines. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Customer Focus and Sales: Extensive knowledge of the latest products, coupled… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Amazon (New York, NY)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will be ... for defining and executing the strategic vision for AWS customer success tooling with the Customer Success...AWS Partners. This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end… more
- Stryker (New York, NY)
- As a Customer Experience Specialist , you will serve as a critical clinical resource within the Emergency Care business, providing clinical, technical product ... launches and post-market activities with clinical insight and field feedback + Maintain detailed records of customer ...field feedback + Maintain detailed records of customer interactions, training provided, and product performance in the… more