- City of New York (New York, NY)
- …understanding of enterprise IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support role. - Tech -savvy ... Good understanding of computer systems, mobile devices, and other tech products. - Ability to diagnose and resolve basic...year of full-time experience as a Help Desk technician or other customer … more
- TEKsystems (East Syracuse, NY)
- …network. Use TeamViewer for remote support when necessary. Skills Troubleshooting, help desk support, service desk , Customer service, Technical support, ... Our customer is seeking a motivated and customer -focused Level 1/2 IT Support Technician to...Help desk , Hardware, Windows, Desktop, customer service skills, office 365, itsm, microsoft office, Windows… more
- Corning Incorporated (Painted Post, NY)
- Help Desk Technician **Date:** Oct 2, 2025 **Location:** Painted Post, NY, US, 14870 **Company:** Corning Requisition Number: 71200 **The company built on ... not once in a career, but every day. They help move our company, and the world, forward. ...and mobile devices via a contact center. Ensure that customer expectations are met or exceeded. Responsible for screening,… more
- Indium Corporation (New Hartford, NY)
- JOB SUMMARY: The Help Desk Technician is responsible for providing customer assistance for routine Information Systems-related inquiries and problems as ... they occur. This includes providing support for products and services such as software, hardware, desktop application software, and auxiliary devices, and other IT functions. This position provides support to the global organization ESSENTIAL JOB FUNCTIONS… more
- Loretto Management Corporation (Syracuse, NY)
- …and Associate Client Support Analyst. The Analyst will assist in administration of Help Desk tools, will proactively share information within and across groups, ... dignity, professionalism and kindness. + Demonstrates excellent internal and external customer service skills such as friendly greeting, making eye contact,… more
- NYS Housing Trust Fund Corporation (New York, NY)
- …to learn new systems. + Experience working as an IT help desk technician or in a similar customer support role + Experience using Emphasys Elite, Crystal ... of state staff based in New York City provide Help Desk assistance to those users. HCR...and written communication skills. + Commitment to providing exceptional customer service. + Tech savvy, with experience… more
- Insight Global (New York, NY)
- …also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some US holidays that the analysts will need to work on a skeleton ... US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ...want the end users to have a local onsite technician that they know. The firm is in the… more
- TEKsystems (Webster, NY)
- Top Skills + Windows + Networking + Desktop Desktop,Windows 10,Support,Troubleshooting, Customer service,Hardware,Technical support, Help desk support, Help ... Windows 10, Support, Troubleshooting, Customer service, Hardware, Technical support, Help desk support, Help desk Additional Skills & Qualifications… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... with work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only when necessary). Set… more
- TEKsystems (New York, NY)
- …with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Saturday and Sunday 12:00 am - 12:30 pm; Monday ... directed to the Information Technology department. * Deliver exceptional customer service with patience, professionalism, and a collaborative team-oriented approach.… more