- City of New York (New York, NY)
- …and problem-solving skills and resilient customer service and collaboration skills. The Help Desk Associate will report directly to Deputy Director of ... are streamlined, understandable and transparent. We are seeking a Help Desk Associate. The Help ...to ensure issues have been resolved while providing excellent customer service. - Following SLA guidelines and using SLAs… more
- City of New York (New York, NY)
- …and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the ... to provide onsite support. - Ensure high levels of customer service quality and availability by working closely with...number: 712972 - Click on the job business title: Help Desk Technician - Click… more
- Transdev (Garden City, NY)
- Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: ... life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to… more
- Extra Space Storage (Buffalo, NY)
- …**Job Summary:** A Technician I will provide Tier I end-user help desk support by allocating, configuring, delivering, troubleshooting, and maintaining ... systems and software. A technician I will support internal company corporate and remote...of work. **Primary Responsibilities:** . Resolve Help Desk tickets according to SLA . Resolve customer… more
- Mozaic (Waterloo, NY)
- …One Strong Community Join Our Growing Team! Mozaic is searching for an Information Systems Help Desk Technician to join our growing team of professionals! ... applications, and other Information Systems topics to maintain expertise in the field. Technician Qualifications: A high school diploma with at least two years of… more
- Insight Global (New York, NY)
- …also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some holidays that the analysts will need to work on a skeleton crew. ... US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ...want the end users to have a local onsite technician that they know. The firm is in the… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... with work schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only when necessary). Set… more
- LiveRamp (New York, NY)
- …policy, and driving sustainable growth while reducing sales cycle times. Additionally, the Deal Desk Analyst will help scale our Deal Desk function ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...**Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn… more
- Amazon (New York, NY)
- …tens of thousands of third-party websites and apps. We start with the customer and work backwards in everything we do, including advertising. If you're interested ... world-class advertising offering with a relentless focus on the customer , you've come to the right place. The Amazon...come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts… more
- Albany Medical Center (Albany, NY)
- …that drive overall departmental performance Supervision + This position will provide guidance to the Help Desk Tech - Levels I, II, III and IV Contact ... Tech Field Support is responsible for an exemplary customer service experience for all Albany Med employees during...Med employees during their interaction with the Albany Med Help Desk . The Tech Field… more