- Albany Medical Center (Albany, NY)
- …needs. The Audio-Visual Specialist will take ownership of issues escalated to them by Help Desk Techs and work to resolution utilizing all skills, experience, ... procedures. The Audio-Visual Specialist is responsible for an exemplary customer service experience for all Albany Med employees during...Med employees during their interaction with the Albany Med Help Desk . The Audio-Visual Specialist acts as… more
- SUNY Cortland (Cortland, NY)
- …a regular basis + Communicate effectively with manufacturer's technical support and help desk personnel for support assistance Documentation + Document ... utilize vendor service contracts + Respond to daily network and telecom help tickets. Monitor network systems and respond to problems, alerts, and alarms.… more
- City of New York (New York, NY)
- …identification of computer and application related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism. - Escalate ... up with employees to ensure issues have been resolved and provide excellent customer service. - Provide remote desktop and laptop support for DOP staff participating… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …gain efficiency in systems leveraged by the Help Desk . + Provide Help Desk resolution of customer service issues to insure complete client ... peers, leaders and other ProAct administrative resources. **Responsibilities** **Job Duties:** + Help Desk phone coverage for incoming calls, outbound calls and… more
- IT Concepts (Buffalo, NY)
- …may be substituted for education. + 2+ years of experience in IT Technical Support, Help Desk or System Administration. + Candidates must be able to meet the ... innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End Point… more
- Rallye Motor Company (Roslyn, NY)
- …Long Island's premier luxury automotive dealership, has an immediate career opportunity for a Help Desk Technician to provide fast and useful technical ... issues and offer advice to solve them. An excellent Help desk technician must have...Tier II/III support teams as necessary. + Handle escalated customer support issues efficiently, maintaining high levels of … more
- TEKsystems (Harrison, NY)
- …entry level and needs at least 1 year of IT support experience and very strong customer service experience! The role is a 6 month contract to hire that sits onsite 5 ... a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The ServiceNow team is looking to… more
- Stark Tech Group (Ballston Spa, NY)
- …Bachelor's degree preferred. + At least 2 years' related experience in computer hardware/software, help desk or PC operations. + Working experience in the HVAC ... | Hourly | 27.98-31.48 per hour | Full Time Advance your career with the Stark Tech team. We'll shape your future together! Stark Tech is a total optimization… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... top-quality partners.** **Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to… more
- SUNY Morrisville (Morrisville, NY)
- …with upgrades, system design, and recommendations for improving AV setups. + End-User Support ( Help Desk - our Tier 1 Support): + Provide technical support for ... Description of Duties: SUNY Morrisville is seeking a well skilled and customer -focused Audio/Visual Specialist & End-User Support Assistant to join our team. This… more