- Red River (Chantilly, VA)
- …1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...the Service Desk . This position will handle technical support requests directly… more
- NTT America, Inc. (Ashburn, VA)
- …you can grow, belong and thrive. **Your day at NTT DATA** Provide customer service, troubleshooting, as well as incident escalation for all users contacting the ... 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers company… more
- Robert Half Technology (Richmond, VA)
- …+ Education: High School Diploma or equivalent + Experience: + 2-4 years of Service Desk or Help Desk experience + 1 year of desktop administration ... new knowledge and procedures. + Review and implement new processes; ensure Service Desk staff are trained accordingly. + Strive to meet key performance metrics: +… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help ... all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft.… more
- CACI International (Chesapeake, VA)
- Help Desk Specialist Job Category: Information...as required. + Works on project teams with the customer and technical staff to broaden the understanding of ... Travel: None * * * CACI is seeking a ** Help Desk Specialist** to support a DOD... customer concerns and to coordinate efforts to implement desired… more
- BEAT LLC (Fort Belvoir, VA)
- …Community Hospital's Information Management/ Information Technology (IM/IT) Department is looking for a Help Desk Technician to assist 2,500+ customers when ... Job Title: SR Help Desk Support Services Specialist (Queue...knowledgeably and capably to resolve large-scale issues. Record required customer and problem information into the ServiceNow Trouble Ticketing… more
- Koniag Government Services (Vienna, VA)
- …Law 88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** ** Help Desk Support Tech ** **Pay Type** **Hourly** ... LLC,** a Koniag Government Services company, is seeking an experienced **Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our… more
- Atrium Hospitality (Norfolk, VA)
- **Hotel:** Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Hotel Front Desk Associate Full time Compensation: $15.75 Hourly **Atrium SPIRIT - where teamwork, ... volunteer programs. **What You Will Do** + Oversee front desk operations and step in as the go-to problem...and professionally (bonus points if they leave smiling). + Help manage daily tasks like event sheet distribution, business… more
- CACI International (Arlington, VA)
- …recording all details of the identification and resolution of any network faults on the customer networks using the help desk ticketing software and tracking ... End User and Systems (AV/VTC) Technician Job Category: Engineering and Technical Support Time...for delivering professional, high quality services directly to the customer , providing both remote and in-person support for new… more
- TekSynap (Arlington, VA)
- … desks. + Demonstrated successful working knowledge and supervision of help desk employees. + Knowledge of Tech Control equipment such as Switches, ... Pentagon Alternate Technical Control Facility (PATCF). + Monitor the Tech Control group email box for DISA ASI messages,...services. **REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a… more