- RELX INC (New York, NY)
- …with Product Managers/Content Strategy/Segment to ensure alignment with market needs; monitor customer feedback and analytics. + Act as content expert for assigned ... practice areas, supplying requirements for customer ‑facing features and workflow improvements. Market & Customer Engagement + Support Marketing, Sales, and … more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our ... mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer … more
- Dow Jones (New York, NY)
- …grow an existing book of business, prospect for new customers, and drive customer retention and revenue expansion. This role requires a mix of relationship ... + Provide training, resources, and best practices to maximize adoption + Address customer concerns and challenges proactively to drive future retention and growth +… more
- Stryker (Albany, NY)
- …in accordance with the products operation manual. + Present the highest level of customer etiquette in support of the sales team and promote increased equipment and ... service usage by establishing and maintaining effective customer relationships. + Adhere to Field Service metrics; not limited to but including hours and overtime… more
- Philips (Queens County, NY)
- …for managing the biomedical resources and service, financial operational and customer service delivery. **Your role:** * Coordinate and facilitate all service ... activities associated within the IDN Service Delivery. * Manage customer relationship and effectively partner with Sales counterparts. * Lead and facilitate regular … more
- Ellis Medicine (Schenectady, NY)
- …+ Excellent communication (verbal, written and phone), interpersonal and positive customer relations skills required. + Certification: n/a RESPONSIBILITIES OF THE ... and receive any updates on insurance regulations. + Handles and processes all customer calls and written requests in Patient Financial Services (PFS) and responds in… more
- CGI Technologies and Solutions, Inc. (NY)
- …supervision of the CGI Management personnel, the Support Associate IV assists the Customer Service department in completing the various duties in the Customer ... various clerical and repetitive manual functions to support the customer service and adjudication departments. Additionally, perform various processing functions,… more
- L3Harris (North Amityville, NY)
- …platforms. Direct responsibilities will include directing and leading customer interactions, strategy development, business development, market assessments, business ... be very long and involve broad high-priced systems requiring Executive approval from the Customer and the Company and so he/she will be expected to provide regular… more
- Sportsman's Warehouse (Rochester, NY)
- …resolution among team members, promoting a positive work environment. Sales and Customer Engagement + Support the Store Management team by playing a hands-on ... store environment. + Be a direct role model in delivering exceptional customer service and possess strong product knowledge. Support, train, and coach team… more
- Cardinal Health (Albany, NY)
- …Operations is responsible for core financial operation processes. This can include customer and vendor contract administration; customer and vendor pricing, ... + Possesses understanding of service level goals and objectives when providing customer support + Works collaboratively to respond to non-standard requests +… more