- Patterson Companies, Inc. (Rochester, NY)
- …a stronger and successful organization. **Job Description:** **Job Summary** As a Customer Service Representative II (CSR II), you are responsible for assisting ... oversees the position. **Administrative:** + Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns,… more
- Google (New York, NY)
- …+ 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering, ... cloud platforms. + Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing. + Experience… more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Veralto (NY)
- …DESCRIPTION** + Own the ultimate success of AQI's customers, including customer onboarding, project success, retention, and renewal. You ensure that customers ... those goals + Own and ensure on-time delivery of renewals for AQI's existing customer base. + Using a solution and consultative based selling approach, identify and… more
- Justworks (New York, NY)
- Customer Support Specialist, Benefits New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... on and committed to helping people. You are a customer fanatic with a proven track record of going...is committed to maintaining a workplace where diversity of identity , culture, and life experience is the norm and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- US Foods (Clifton Park, NY)
- …of Food People! Leverages proprietary US Foods systems and tools to coordinate customer solutions specific to new, at risk, and lost customers for the Area. ... The CSC is primarily responsible for Lead Assignments, New Customer Onboarding, and the Save Our Sales process. The CSC works with the Area Director of Sales… more
- Suburban Propane (Cortland, NY)
- **Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer ... retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and… more
- Coinbase (Albany, NY)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused ... relationships that are essential to Coinbase achieving its mission. Using your customer support, operations, and team leadership skills you will play a crucial role… more
- Merck (Albany, NY)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... The Virology Customer Representative is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through… more