- iCIMS (Albany, NY)
- …and related integrations. Acting as both a trusted technical advisor and customer advocate, the TSM drives platform adoption, optimizes configuration, and enables ... with Account Managers, Support, Product, and Community teams to deliver an exceptional customer experience and help customers realize the full value of their iCIMS… more
- Oracle (Albany, NY)
- **Job Description** The Client Manager for our Customer Health team ensures that AI-generated customer metrics for all customers meet the same high standard as ... executive-ready summaries that drive internal alignment and action. If you've advised Customer executives on mitigating organizational risk, or walked a customer … more
- Paramount (New York, NY)
- …audiences through the power of television and streaming. As the head of Customer Success, you will play a pivotal role in developing and executing strategies ... to drive customer engagement, loyalty, and advocacy. You will lead a...sexual orientation, age, citizenship status, marital status, disability, gender identity , gender expression, and Veteran status. If you are… more
- Canon USA & Affiliates (New York, NY)
- …Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. **Your Impact** Main ... Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via… more
- Oracle (Albany, NY)
- …feels empowered and set up for success. **Job Description** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level ... for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription… more
- Custom Computer Specialists (Hauppauge, NY)
- …Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student management system) clients. Primary ... responsibilities include; providing first-level customer support of the software application (via phone and web support), rapid resolution of client issues, and… more
- Oracle (Albany, NY)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes ... request automation, knowledge management, agents that handle real-time digital customer interactions to drive self-service containment, and integration with Contact… more
- National Express (Watervliet, NY)
- …the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located ... and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located… more
- Lowe's (Bay Shore, NY)
- …sales gains. Additionally, the Pro Sales Manager will attend tradeshows, conduct jobsite/ customer office visits in an effort to introduce more product categories, ... is needed, take order, work with store to fulfill the order. * During customer meetings, negotiate pricing and contract terms in order to close sales. * Conducts… more
- UL, LLC (Melville, NY)
- …and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer ... and Operational strategy to drive organic/inorganic growth and profitability while ensuring customer satisfaction through a deep understanding of the customer … more