- ServiceNow, Inc. (New York, NY)
- …You embody ServiceNow's values and instill them in your team: + ** Customer First:** You champion business outcomes and ensure your team delivers measurable ... impact. + **Champion Field Insights:** Capture and synthesize feedback from customer deployments to inform product strategy, shape platform evolution, and prioritize… more
- Leap (NY)
- …in managing day-to-day store operations, driving sales, and cultivating exceptional customer relationships. Your leadership will inspire your team to create ... optimize store operations. As a hands-on leader, you will manage both the customer experience and support your team's growth, all while operating independently and… more
- Ferguson Enterprises, LLC. (Fort Edward, NY)
- …8:00am-5:00pm** **Responsibilities** + Work together with Sales associates to support customer needs by determining the best products and solutions. + Ensuring ... the delivery of personalized customer service through timely quotations and accurate sales orders....Answer sales calls for general information, addressing and resolving customer concerns or questions. + Ability to effectively use… more
- Huron Consulting Group (NY)
- …client-facing strategy engagements that focus on driving revenue, improving customer engagement, and modernizing front-office operations. You'll collaborate across ... industries focused on front-office transformation-including growth strategy, go-to-market design, customer experience, and digital operating models. + Work across… more
- Sodexo (Buffalo, NY)
- …is provided to new employees upon hire. **What You Bring** + Ability to identify customer needs and expectations; + Ensure that Sodexo and customer goals are ... Educate and develop rapport with clients and promote partnerships; + Promote a customer /client centered culture that strives to exceed customer and client needs;… more
- University of Rochester (Rochester, NY)
- …ensure that all functions are completed in an accurate, efficient, and patient/ customer friendly manner. Facilitate work flow in the department by supporting ... Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work. + Performance analysis:… more
- City National Bank (New York, NY)
- …to customers/prospects. * Follows-through with plan designed by Relationship Manager for customer , as defined. * Resolves problems, answers questions related to ... customer accounts and utilization of bank products and services....without regard to race, color, religion, sexual orientation, gender identity , national origin, disability, veteran status or other basis… more
- University of Rochester (Rochester, NY)
- …various quality assurance techniques to ensure reps are delivering excellent customer service with every interaction. + Monitors written documentation to verify ... + Educates and coaches staff to deliver the highest level of customer de-escalation and recovery. + Facilitates programs and activities for employee recognition,… more
- Ford Motor Company (Albany, NY)
- …world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, ... new features within the user experience **Data-Driven Decision Making: ** + Utilize customer data to make informed product decisions, including usage and NPS data +… more
- ServiceNow, Inc. (New York, NY)
- …user motivations allows you to identify impactful solutions that align with customer needs and business objectives. You work seamlessly with software engineers, ... inflection points for intelligent automation. You embody ServiceNow's values: - ** Customer First:** You prioritize delivering value through business outcomes. -… more