- Celestica (Houston, TX)
- …Director is responsible to manage a team of multiple global program managers / Customer Focus Team leads or a group of customers sub-division, or manage a ... and commercial management + Account profitability and financial performance + Overall Customer Satisfaction + Developing and executing Account Plans for growth +… more
- Celestica (Houston, TX)
- …team of one or more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the ... commercial and operational concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this role works directly… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + ... Maintains end-to-end responsibility for customer 's support needs providing timely, reliable, and courteous service. + Provides monitoring support and outreach for… more
- Omnicell (Dallas, TX)
- ** Customer Success Manager** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their portfolio ... senior level executives at assigned accounts to identify opportunities, develop alliances and ensure customer needs are met. + Act as both the internal and external … more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations. ... leadership, exceptional communication skills, and a proactive approach to customer advocacy and process improvement. **Key Responsibilities:** **Escalation &… more
- Safran (Grand Prairie, TX)
- Customer Support Representative Company : Safran Electronics & Defense, Avionics USA Job field : Customer services and support Location : Grand Prairie , Texas , ... and contribute to creating a safer and more sustainable world. The Customer Support Representative reports directly to our Customer Administration Manager.… more
- Brink's (Coppell, TX)
- …we provide equal opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and coordinator of multiple ... IT and customer experience initiatives, including the development of AI solutions....status, marital status, protected veteran status, sexual orientation, gender identity , genetic information, or history or any other characteristic… more
- The Boeing Company (Dallas, TX)
- …us. **Boeing Global Services (BGS)** has an opening for a first line **Supply Chain Customer Support Manage** r (Level K) that will be responsible to build and lead ... a diverse team responsible for customer inquiry order support for commercial aircraft spare parts orders. This team provides support 24x7x365 by a call center team… more
- TEKsystems (Austin, TX)
- …taking inbound and outbound calls Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in ... an easy to understand manner Research customer inquiries and follow up with customers as needed via email or outbound phone calls Ability to troubleshoot basic… more
- Google (TX)
- …+ 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering, ... cloud platforms. + Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing. + Experience… more