- Mass Markets (TX)
- …portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary ... Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology… more
- Coinbase (Austin, TX)
- … management , decisive prioritization, and efficient execution. * Handle customer escalations to resolution, including collaborating across teams of subject matter ... of 3 years of relevant experience in an enterprise customer / account management / advisory role...origin, age, disability, veteran status, sex, gender expression or identity , sexual orientation or any other basis protected by… more
- MongoDB (Austin, TX)
- … Management + Cultivate and maintain trusted relationships with customer stakeholders, including executives and technical leads + Effectively communicate project ... Computer Science, or related field; Master's degree preferred with 1-2 years of management experience, preferably in a customer success or account management… more
- American Airlines (Dallas, TX)
- …work life and hop on board! **Why you'll love this job** + On the Customer Accessibility team, you will take a key leadership role in ensuring American delivers on ... company + The role is a part of the Customer Care Support and Accessibility team within our Airport...(and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks… more
- Rocket Software (Austin, TX)
- …interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role… more
- NTT America, Inc. (El Paso, TX)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer Care Associate to join our team. Customer Care Associate, ... on business requirements. **Basic Qualifications:** + 1 year experience (WAH) remote customer service + 1 year experience working in an office setting, multitasking… more
- Philips (San Antonio, TX)
- …Environmental job requirements with or without accommodation for this position. * Customer Success Management certification (Cisco, Gainsight) or equivalent is ... The Customer Success Manager drives innovative strategies and ...impact (analyze progress/outcomes), develop program documentation (plan, budget, risk management , status updates, client reporting), report and monitor all… more
- ISC2 (Austin, TX)
- …assigned accounts. You will ensure seamless delivery of services, proactive account management , and measurable customer outcomes. You will also combine strong ... customer experience. **Account Operations** + Oversee the **day-to-day management ** of accounts, including processing orders, running reports, and maintaining… more
- CVS Health (Austin, TX)
- …and every day. on **Position Summary:** We are seeking a compassionate, customer -obsessed _Customer Service Representative_ to care for our customers. Our customers ... and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. As the face of our company,… more
- WALTLabs.io (Spring, TX)
- …load balancers, and firewalls. + Experience with security concepts such as encryption, identity management , access control, attack vectors, and penetration ... drive innovation and best practices. + Collaboration: + Work closely with product management and engineering teams to prioritize customer needs and influence… more
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