- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... back-office services. Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). +… more
- City of New York (New York, NY)
- …a related field and four years of satisfactory full-time experience related to information technology service management , process management , operations; 2. ... accredited college and eight years of satisfactory full-time experience related to information technology service management , process management , operations;… more
- conEdison (New York, NY)
- …work management systems. Preferred + Knowledge of utility billing systems, customer information systems, and integration with AMI data. Preferred **Skills ... teams and stakeholders. Required + Equivalent/Relevant work experience is inclusive of Customer Billing and Account Management experience in either CECONY or… more
- Highmark Health (Albany, NY)
- …may have access to covered information , cardholder data, or other confidential customer information that must be protected at all times. In connection with ... departments and/or outside agencies to resolve problems. + Communicate with management at the Organization, subsidiaries, affiliates, other third parties, etc. as… more
- Highmark Health (Albany, NY)
- …may have access to covered information , cardholder data, or other confidential customer information that must be protected at all times. In connection with ... completion dates and communicate status. + Work closely with management to prioritize business and information needs....closely with management to prioritize business and information needs. + Other duties as assigned or requested.… more
- Citigroup (Getzville, NY)
- …take part in routine monitoring of Operations related regulatory capital charges and customer reserve requirement pertains to net capital rule (15c3-1) and US ... customer protection rule (15c3-3), as well as other Citi...advice and interact with regulators as needed to provide information and responses. + Participate in bank examinations and… more
- Citigroup (Getzville, NY)
- …and Price Risk Execution team supporting the Price Risk data quality issue management and strategic data initiatives. 'Price Risk' includes all aspects of market ... risk management across First Line and Second Line functions, and...+ Leverages data quality issues to examine impacts to Customer Experience and Regulatory breaks. + Has the ability… more
- CVS Health (Albany, NY)
- …(Functional & Technical) Expert** (with **Core HCM Compensation** and **Absence Management ** expertise) to join our Human Resources Technology team. We're seeking ... integral part of a team responsible for Workday HCM, Compensation and Absence Management modules for domestic (USA) and international employees meeting the needs of… more
- University of Rochester (Rochester, NY)
- …direction and considerable latitude for independent judgment, facilitates fundraising finance, data management , and reporting activities as a key team member of the ... be able to independently solve problems, embrace a team mentality, have excellent customer relations skills and be able to adjust to changing priorities and… more
- MetLife (New York, NY)
- …financial services companies, providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. We're united by our ... role measures performance as we move to marketing automation leveraging a customer data platform. This individual will report within our Performance Marketing… more