- Intuit (Mountain View, CA)
- …groups. + Champion the voice of the customer internally and ensure customer feedback is translated into actionable insights . + Build a proactive, empathetic ... **Overview** Join our Customer Success organization as a Group Manager of...service transformation, focused on optimizing how we deliver expert-driven customer experiences across multiple channels and geographies. As we… more
- ThermoFisher Scientific (Pleasanton, CA)
- … requirements. Partner with Market Development to use regionally specific voice of customer insights to contribute to the development of campaigns and marketing ... implementation of central initiatives that will drive our success and improve customer experiences. Your expertise will be critical in ensuring flawless execution… more
- Intuit (San Diego, CA)
- …high-value customers (mid market and accountant assisted service channels. + Use customer insights , service data, and expert feedback to continuously optimize ... ecosystem. Intuit is known for its innovative track record, customer centricity, and its consistent recognition as a top...decision they make. At Intuit, everything starts with the customer - they never stop listening to customers so… more
- The Clorox Company (Oakland, CA)
- …Provide feedback and thought leadership to internal teams and BU leadership on customer needs, MedSurg channel dynamics, and competitive insights to organize ... cross functional team members. The NAM will own the customer strategy and communication to the account. The NAM...and communication to the account. The NAM owns all customer -facing sales efforts and key stakeholder engagement across the… more
- BMO Financial Group (CA)
- …high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO ... that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are… more
- Abbott (Los Angeles, CA)
- …of contact for automation accounts, covering both technical support and customer experience. The position provides ongoing proactive product support for assigned ... accounts. The customer experience aspect of this role will focus on...+ Develop and preserve strong relationships to gain meaningful insights that will enable value expansion opportunities. + Responsible… more
- Autodesk (San Francisco, CA)
- …consulting metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagement + A customer -centric ... to drive transformational and implementation services that foster strong customer relationships and ensure successful Autodesk solution adoption. **Responsibilities**… more
- BMO Financial Group (San Francisco, CA)
- …prospects to provide sales and service in the best interests of the customer . Advises customers on products and strategies that meet their financial objectives. ... Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability… more
- NetApp (Santa Clara, CA)
- … needs. Define product requirements and specifications based on market insights and customer feedback. Product Development: Collaborate with engineering ... will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure our products meet market demands and exceed … more
- Merck (Sacramento, CA)
- …Rare Disease Account Specialist serves as a key point of contact to customer accounts for our Company's Pulmonary Arterial Hypertension (PAH) business. This role ... who help secure formulary access, and design account strategies to meet local customer needs. + This is a field-based sales position that is responsible for… more