- Amazon (San Francisco, CA)
- Description At eero we pride ourselves in providing every customer a world class experience.Our mission is to make technology in homes and businesses just work - ... team of existing NSEs across the country. NSE's investigate customer and fleet impacting issues, serve as SMEs for...- - Excellent communication skills and ability to convey insights from complex analyses to internal and external entities… more
- Highmark Health (Sacramento, CA)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... for shaping the organization's digital vision and roadmap for solving key customer and business problems. This leader will work closely with cross-functional teams… more
- Intuit (San Diego, CA)
- …campaigns and drive personalization through **data extraction, analysis, and actionable insights ** . Ability to collaborate effectively with IT and data teams ... in developing intricate **business and CRM strategies** , crafting engaging customer experiences and journeys across multiple communication channels, and creating… more
- Amazon (San Francisco, CA)
- …As a leader of solutions architects, you will develop and grow customer -obsessed technical professionals who partner with customers to advise, mentor, and assist ... of our innovations and product improvements are driven by customer feedback: you'll also develop and use mechanisms that...you'll also develop and use mechanisms that ensure the insights your team gains from their engagements with customers… more
- Panasonic Avionics Corporation (Irvine, CA)
- …of 5 core identifiers - Pioneers, Problem Solvers, Accountable, Collaborative, and Customer Focused - that together form a robust, working framework for our ... at the portfolio level that are aligned to airline Customer expectations. Customer advocate, ensuring Customer.... Be an active participant in team discussions, sharing insights and expertise to help others learn and grow.… more
- Walmart (Delano, CA)
- …profit goals are achieved and implementing plans to correct any deficiencies Provides customer service and assistance by acknowledging the customer identifying ... customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns promoting products and services while maintaining a… more
- ServiceNow, Inc. (San Diego, CA)
- …exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution (TTRf/TTR), reducing backlogs., increasing ... + Partner with other regional leaders to define and implement strategies to improve customer experience and grow and develop teams. + Own and bring to conclusion… more
- Intuit (Mountain View, CA)
- …by providing seamless, secure, and intuitive wallet solutions. We are a highly customer -centric organization committed to doing the best work of our lives on their ... the Intuit Fintech Platform team, you will be instrumental in transforming customer experiences. You will directly own the strategy and development of Intuit's… more
- Bridgestone Americas (El Dorado Hills, CA)
- …automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and ... + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by effectively managing all aspects...back and front of the shop. + Provide valuable insights to the front of the shop to facilitate… more
- ServiceNow, Inc. (Santa Clara, CA)
- …is currently seeking a **Senior Account Escalation Manager** to manage customer accounts requiring an enhanced level of interaction and personalized service ... Escalation Manager establishes a trusted short-term advisor relationship that ensures overall customer satisfaction with our products and services. Note: THIS IS NOT… more