- Capital One (New York, NY)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... transactions. Our goal is that no matter how a customer chooses to pay, Capital One cards are the...across to ensure partner teams can take advantage of insights from stored payment network data** + **Provide a… more
- Amazon (New York, NY)
- …to transform and accelerate their business. We work backwards from the customer and partner with technical team members, business development, and stakeholders to ... lead scaled Go-to-Market strategies, accelerate adoption and drive customer success. The ideal candidate has a passion to...projects and events from design to execution - Profound insights into the startup ecosystem, the main stakeholders and… more
- JPMorgan Chase (New York, NY)
- …via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence. ... you will have a strong passion to provide superior customer experience and develop solutions that best meet ...+ Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed… more
- City of New York (New York, NY)
- …instill public confidence and encourage compliance while providing exceptional customer service. The Finance Information Technology (FIT) Division designs, builds, ... achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class ... support across multiple customer segments. The Global Compliance Operations Team is responsible...the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively with your… more
- JPMorgan Chase (New York, NY)
- …to identify competitive developments and potential partnership opportunities and communicate relevant insights to key line of business partners + Ensure adherence to ... interest in how Offers & Shopping and Experiences can enhance customer engagement or customer experience (CX), especially within the financial services space +… more
- Acxiom (Albany, NY)
- …integration, and AI/gen AI enablement to support personalization, automation, and customer journey mapping. Performance & Measurement: Establish KPIs and guardrails ... adjust client operating models based on data and performance insights . Change Management: Lead organizations through cultural transformation, fostering agility,… more
- Walmart (Fredonia, NY)
- …+ Strategic Thinking - Adopts a holistic perspective that considers data, analytics, customer insights , and different parts of the business when making plans ... leverage new digital tools and ways of working. + Deliver for the Customer / Customer Focus - Delivers expected business results while putting the customer … more
- Amazon (New York, NY)
- …the status quo. - You collect data and triangulate a variety of inputs into insights that inform your design solutions. - You understand how to connect the dots and ... challenging and high impact areas. - Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the … more
- Lundbeck (Buffalo, NY)
- …Account Leadership** - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance ... a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call...a commitment to action to drive changes in behavior. ** Customer Development** - Build and maintain productive internal and… more