- JPMorgan Chase (Brooklyn, NY)
- …design into the product development processes and ensure seamless and customer -centric solutions + Lead cross-functional teams to create storyboards and/or service ... with stakeholders, product partners, and design peers to integrate customer -centric decision-making, inform prioritization, and develop experience-led metrics to… more
- WK International (Troy, NY)
- …have a passion for creating memorable experiences and a flair for exceptional customer service? We're seeking enthusiastic individuals to fill the dynamic roles of ... Outstanding Guest Assistance:Proactively assist guests with their inquiries, offering menu insights , recommendations, and a genuine eagerness to make their visit… more
- The Estee Lauder Companies (New York, NY)
- …Training *Identify SANA training needs and support ongoing development. *Promote customer service excellence and brand standards. *Drive consistency in skill ... ideas. *Liaise between field and product planning to elevate retail insights . *Evaluate new products and inform development. **Qualifications** **Education:** 10+… more
- Amazon (New York, NY)
- …enabling our sales teams to efficiently manage every aspect of the customer journey - from initial lead generation through successful campaign execution. By ... performance indicators to identify improvement opportunities and provide actionable insights to leadership. Basic Qualifications - 5+ years Salesforce administration… more
- Palo Alto Networks (New York, NY)
- …Ecosystem teams + Influence product direction based on telco, partner and enterprise insights + Define and evangelize compelling AI demos and talk tracks tailored to ... 5G use cases (eg, predictive maintenance, closed-loop automation, GenAI-driven customer ops, fraud detection, 5G slicing optimization, etc.) + Align internal product… more
- Mastercard (New York, NY)
- …product experiences for our customers and partners leveraging actionable insights , design expertise, and advanced technologies. Through our innovation portfolios, ... focused on building new innovative solutions and developing new products to address customer pain points. Role: * Help drive the generation and analysis of new… more
- Delaware North (Buffalo, NY)
- …payroll cycles to ensure accuracy and compliance + Provide exceptional customer service, meeting departmental SLAs with timely, professional, and accurate support ... hoc reporting requests for management, delivering clear and timely payroll data insights **More about you** + Bachelor's degree preferred or equivalent payroll… more
- Caris Life Sciences (Albany, NY)
- …RBD and Commercial Leaders on industry trends, best practices, and competitive insights . + Develops and maintains "core" knowledge of competitive products, services, ... to support ongoing issues and escalate support issues when customer satisfaction is jeopardized. + Maintain all assigned company...reimbursement laboratory landscape to be a resource to the customer . + Strong knowledge of and access to regional… more
- American Express (New York, NY)
- …policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to ... understand and predict customer behavior. At the manager level, the employee does...think strategically and apply both quantitative methods and business insights to drive results + Ability to build strong… more
- CVS Health (Albany, NY)
- …ways of approaching business. + Developing project plans designed to address customer needs and available team resources. + Partnering with Product Manager to ... to positively impact the Workday strategy and share key insights and actions based on data and metrics. +...Experience with change management and communications. + A strong customer service orientation. + The ability to work effectively… more