- SHI (Albany, NY)
- …Can use advanced analytical techniques to solve complex problems, draw insights , and communicate the solutions effectively. + Collaboration: Can take ownership ... in a matrixed organization with competing priorities preferred + 3+ years of Customer facing project management experience The base salary range for this position is… more
- MetLife (New York, NY)
- …sessions to observe, document, and validate business processes and capture key insights for complex product/system. * Perform gap analysis and recommend solutions. ... highly motivated and a quick learner. * Ability to translate broad customer , product and/or business next generation strategies into business & technology… more
- CUNY (New York, NY)
- …Key objectives include leveraging global best practices alongside CUNY specific insights to deliver a user-friendly solution, simplify and streamline procure-to-pay ... guidance. The role focuses on enhancing user experience and overall customer service by promptly addressing and resolving inquiries, thereby positively impacting… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Position Objective: The incumbent in this ... teammates. + Creating documents explaining the work done - both the outputs/ insights and the pipeline - for technical and non-technical audiences. + Performing… more
- City of New York (New York, NY)
- …topics and tools. - Record user interaction and categorical data in designated customer services platforms, eg JIRA. - Draft content for mass and targeted ... management. Process Improvement - Synthesize feedback from engagements to develop insights and recommendations for improving stakeholder experience. - Assist in… more
- Robert Half Finance & Accounting (Wantagh, NY)
- …accounting documentation effectively. * Monitor and analyze financial performance, providing insights and recommendations to management. * Collaborate with HR for ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- Robert Half Legal (Rochester, NY)
- …strong client relationships. + Guide and mentor junior attorneys by offering insights on legal strategy, case management, and client engagement. + Fulfill an ... for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best… more
- MongoDB (New York, NY)
- …programs for the Global Support team to improve technical skillsets and customer service skills + Strategic Planning and Innovation: + Develop and implement ... and drive improvements in support services + Provide regular reports and insights to senior leadership on support performance and initiatives + Budget Management:… more
- Warner Bros. Discovery (New York, NY)
- …They love to learn, can work alone or with a team, and are customer service oriented by nature. Your Role Accountabilities + Run automated and manual tests, ... how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their… more
- Warner Bros. Discovery (New York, NY)
- …with the team. Be flexible, dependable, and results oriented. Must possess excellent customer service skills. + Must be willing to be on-call off hours, reachable ... how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their… more