- American Express (New York, NY)
- …can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. ... program (FRP) or managing critical processes like settlement tools and strategy, customer crisis recovery (CCR). You will also be responsible for ensuring on-going… more
- ServiceNow, Inc. (New York, NY)
- …balancing creativity with pragmatism to deliver impact. You embed deeply with customer teams, diagnose root problems, and architect AI-powered workflows that run at ... scale. You don't just debug code-you debug systems, context, and customer pain points. **You will:** + Build solution-ready LLM-enabled applications that span… more
- Microsoft Corporation (New York, NY)
- …on leading marketing efforts to inform product strategy through deep competitor research, customer insights , product decisions, shaping the landscape of how to ... AI offerings across productivity and business process domains. + Translate insights into differentiated messaging and battlecards for field and partner enablement.… more
- American Express (New York, NY)
- …can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. ... policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our ... mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer … more
- Bayer (NY)
- …collection, feasibility & initiation visits, and study support as appropriate. ** Insights ** + Responsible and Accountable for generating relevant HCP and stakeholder ... insights that deepen understanding of patients, HCPs, consumers, or...leverage new ways of working; + Complete all required customer activity documentation, training, expense reporting, and other administrative… more
- JND (NY)
- …and technology partners for B2B LCD Monitor products. + Research and provide key insights on market and customer issues, trends and competitive analysis to ... LCD Monitor product and technical roadmaps through VOC - fact/requirements and insights . This role requires deep experience prospecting and strategic customer … more
- Vontier (Albany, NY)
- …for product planning and execution, including but not limited to assessing customer needs, analyzing market trends, and acting on customers' behalf to prioritize ... to ensure that projects are delivered, and revenue and customer satisfaction goals are met. This position reports to...to launch + Analyze performance metrics and use data-driven insights to drive product improvements + Act as a… more
- Verint Systems, Inc. (Albany, NY)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely ... recurring problems are addressed at the root cause level-improving uptime, customer satisfaction, and operational efficiency. This role blends traditional ITSM… more
- JPMorgan Chase (New York, NY)
- …merchant relationships, our 65 million customer base, and industry leading customer insights to find, attract, and engage intended audiences throughtheir ... to support personalization product capabilities and advanced analytics outcomes such as customer insights and deeper offer engagement. + Manage the… more