- Nutanix (Houston, TX)
- …Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with ... which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all while… more
- Trellix (Austin, TX)
- **_Job Title:_** Customer Advocacy & Marketing Specialist **About Skyhigh Security:** Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in ... **_Role Overview:_** We're looking for a passionate and detail-oriented Customer Advocacy & Marketing Specialist to help bring our...+ Manage and execute review programs for Gartner Peer Insights , and other relevant review sites + Track, report,… more
- Confluent (Austin, TX)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as… more
- Amazon (Dallas, TX)
- …and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. - ... Description As Senior Customer Success Specialist GenAI within the AWS Specialists...Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will help… more
- Keurig Dr Pepper (Frisco, TX)
- …Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling and escalation resolution within our call center operations. ... leadership, exceptional communication skills, and a proactive approach to customer advocacy and process improvement. **Key Responsibilities:** **Escalation &… more
- Amazon (Austin, TX)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- Amazon (Dallas, TX)
- …Packaging Customer Experience (MSP CX) team works backwards from Internal Customer insights to Validate, Deploy and Support MSP solutions in Brownfield ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role...unique role and privilege to work backwards from our customer needs and represent their voice through the entire… more
- AireSpring (Dallas, TX)
- …to manage escalations and ensure timely resolution. + Data & Reporting: + Analyze customer usage data to provide insights and recommendations. + Prepare regular ... by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20… more
- Acosta Group (The Colony, TX)
- …plan to include functional specifications for the product, ROI analysis, insights generation, sample distribution, retail integration, budget and resource planning. ... skills to coordinate with VP General Managers, Division Managers, Insights , sister companies, customers, and strategic partners. **RESPONSIBILITIES** + Develop… more
- Acosta Group (The Colony, TX)
- …plan to include functional specifications for the product, ROI analysis, insights generation, sample distribution, retail integration, budget and resource planning. ... skills to coordinate with VP General Managers, Division Managers, Insights , sister companies, customers, and strategic partners. **Responsibilities** + Develop… more