- Confluent (Richmond, VA)
- … customer within Confluent. You will be the technical voice of the customer and will leverage learned technical insights & perspective while coordinating ... Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as… more
- Amazon (Arlington, VA)
- …and manage expectations with Customer Success Managers as appropriate. * Use Customer feedback, market insights , and internal data to contribute to the ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- Acxiom (Richmond, VA)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and...skills with the ability to translate data into actionable insights Preferred + Bachelor's Degree Desired + Understanding of… more
- Datavant (Richmond, VA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Amazon (Arlington, VA)
- …understand the adoption journey AWS AI customers are going through, and translate these insights into customer stories. * Establish the right metrics and KPIs ... AI for their business with robust storytelling. Key job responsibilities * Own customer storytelling for the AWS Generative AI Innovation Center, a group of… more
- ICF (Arlington, VA)
- …identify, assess, and prioritize potential cybersecurity risks, providing actionable insights to strengthen organizational security posture. + Contextualizes and ... hashes/TTPs/etc.), using open-source and commercial data and Intelligence (classified/partner insight /etc.) to formulate/execute operational recommendations. + Identifies anomalies in… more
- S&P Global (Charlottesville, VA)
- …Solutions and senior team members as needed, serving the following customer segments: Investment Management, Investment Banking, Insurance, Commercial Banking, and ... and optimization of value realization as well as surface insights to drive business policy. + Drive pricing strategy...workflow solutions that make it easy to tap into insight and apply it. We are changing the way… more
- Under Armour, Inc. (Richmond, VA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering those who ... Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is responsible… more
- Capital One (Mclean, VA)
- Manager, Risk Management: Card Risk Customer Services Strategy & Controls Do you like working in the spotlight? Are you ready to work on the front line of a top 10 ... and investment + Distill complex analysis into strategic, decision driving insights and recommendations that withstand scrutiny and inspire confidence at the… more
- Capital One (Richmond, VA)
- …toward great results and transforming operations to provide exceptional service and insights . The ** Customer Advocacy Quality and Executive Close Loop** **team** ... transform and lead a best in class quality review operation for complex customer resolution needs. This leader will build relationships with up and downstream… more