- Capital One (Mclean, VA)
- Manager, Risk Management: Card Risk Customer Services Strategy & Controls Do you like working in the spotlight? Are you ready to work on the front line of a top 10 ... and investment + Distill complex analysis into strategic, decision driving insights and recommendations that withstand scrutiny and inspire confidence at the… more
- Capital One (Richmond, VA)
- …toward great results and transforming operations to provide exceptional service and insights . The ** Customer Advocacy Quality and Executive Close Loop** **team** ... transform and lead a best in class quality review operation for complex customer resolution needs. This leader will build relationships with up and downstream… more
- Prime Therapeutics (Richmond, VA)
- …operational and technical experts and product strategists to align Voice of the Customer (VoC) insights internally to technical product solutions and externally ... decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration… more
- ServiceNow, Inc. (Vienna, VA)
- …better for everyone. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a ... and capabilities to help customers achieve their goals. . Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer… more
- Acxiom (Richmond, VA)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of ... customer experiences, drive marketplace innovation, and shape the future...In this role, you'll analyze data to provide strategic insights , develop joint business plans, while ensuring exceptional operational… more
- Google (Reston, VA)
- …and analytics. + Knowledge of Tableau, PowerBI and other compete tools for Business insights . As a Customer Engineer, you will partner with technical Sales teams ... Must be a US Citizen to meet customer and compliance requirements, including potential access to...years of experience with cloud native architecture in a customer -facing or support role. + Experience selling or supporting… more
- Acosta Group (Sterling, VA)
- …and insights to support your sales strategies and influence customer decisions. + **Cross-Functional Collaboration:** Work closely with internal teams to align ... with a passion for driving sales and building strong customer relationships? Join our team as a Senior ...customer relationships? Join our team as a Senior Customer Manager, where you'll play a key role in… more
- General Dynamics Information Technology (Alexandria, VA)
- …and knowledge * Review emerging technologies, innovations, and trends and evaluate based on customer needs to provide insight for potential adoption * Provide ... to make a personal impact as a Operations Manager supporting a Federal Customer 's IT network. GDIT is your place to make meaningful contributions to challenging… more
- Leidos (Reston, VA)
- …vehicles. + Contribute to Leidos-developed competitive Intelligence reports by providing insights , assessments and recommendations on customer , partner and ... for creating the account plan in alignment with the customer 's strategy, leading and coordinating customer engagement...to internal leaders. + Complete strategic planning by providing insights as to the evolution of and changes in… more