- Qualtrics (Seattle, WA)
- …closely with product management to influence the product roadmap based on market insights and customer feedback. + Create compelling sales enablement materials, ... globe who think that's work worth doing. **Principal Product Marketing Manager, Customer Experience** **Why We Have This Role** AI is revolutionizing the landscape… more
- Qualtrics (Seattle, WA)
- …stage presence + Collaborate with PR, social, and content teams to amplify customer stories, insights , and best practices across owned and earned channels ... across the globe who think that's work worth doing. ** Customer Marketing Manager - Customer Storytelling** **Why...advocate/champion programs + Ability to coach customers to share insights and tell their own stories effectively **What You… more
- Amazon (Seattle, WA)
- Description Amazon.com is broadly recognized as No. 1 in Customer Service in the US and abroad. At Amazon, we drive innovation and customer obsession into ... we do, and this is especially true in the Customer Engagement Technology (CET) department. CET owns the technology...of the Business Intelligence team is to enable analytical insights about the usage, performance, and delivery of software.… more
- Amazon (Seattle, WA)
- …across Amazon, we catalyze SP growth with comprehensive and accurate data, unique insights , and actionable recommendations and collaborate with WW SP facing teams to ... ground truth data about what end-customers seek, leverage science to create insights about their businesses, and produce recommendations on where opportunity exists,… more
- Amazon (Seattle, WA)
- …our analysis and insights , we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the team ... Description Customer Experience and Business Trends (CXBT) is looking...our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through… more
- Nordstrom (Seattle, WA)
- …style-driven environment and embraces ambiguity with confidence. You're energized by fashion trends and customer insights , with a bias for action and a sharp eye ... to proactively guide teams. + Data-Driven Decision Making - Leverage analytics, customer insights , and performance metrics to make informed program decisions.… more
- Microsoft Corporation (Redmond, WA)
- …sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, ... we are unlocking the largest customer opportunity, backed by the industry's most significant investments....some of Microsoft's largest corporate customers worldwide to glean insight and build strategic relationships, while also diving into… more
- GE Vernova (Bellevue, WA)
- …and Customer Satisfaction (CSAT) programs from survey design through to insights and action planning. + Translate customer feedback into improvements across ... metrics, and risk indicators. + Prepare regular executive-level updates and provide insight reporting to leadership on escalation health, customer health,… more
- Amazon (Seattle, WA)
- … customer obsessed. The UX team works ceaselessly to transform deep customer insights into delightful and innovative product experiences that drive business ... Able to take ambiguous design problems and work with stakeholders and user research insights to craft design solutions grounded in customer needs and business… more
- Amazon (Seattle, WA)
- Description We are seeking a proactive and customer -obsessed Senior Technical Customer Solutions Manager to drive post-launch success for Amazon Buy with Prime ... to deepen the merchant's engagement and adoption of our products. Post-Launch Customer Success Management: - Partner with Account Management team to understand their… more