- Zoom (San Jose, CA)
- …reliability. + Creating scalable metrics and dashboards to support business and technical insights . + Triaging critical customer issues and engaging in support ... (AWS, microservices, RESTful APIs, NoSQL). + Building responsive, adaptive customer -facing web interfaces that provide consistent user experiences across platforms.… more
- Amazon (San Francisco, CA)
- …the overall system architecture, enabling customers and stakeholders to effectively address customer needs through data-driven insights . Participate in the full ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company… more
- Cengage Group (Los Angeles, CA)
- …You will partner closely with product and design teams, lead through data driven insights , obsess about customer outcomes in every decision made, and drive ... in agile methodologies (Scrum, Kanban, SAFe) and the principles of a customer centric product model to drive iterative development, continuous improvement, and rapid… more
- Ford Motor Company (Palo Alto, CA)
- …+ Advocate for users: Participate in user research and testing to deeply understand customer needs - and turn those insights into thoughtful, impactful design ... discovery through delivery - including internal prototype tools and systems, as well as customer -facing vehicle and app experiences that ship on the road and in the… more
- dsm-firmenich (Anaheim, CA)
- …West Coast savory application capabilities. Work closely with Sales, Consumer Insights , Flavorists, and customer partners to provide taste/texture solutions ... West Coast savory segment for success + Develop strategic customer relationships via presentations, hands-on benchtop working sessions, and technical-to-technical… more
- Intuit (San Diego, CA)
- …Software Engineer 2. We are leveraging big data technologies to gain new insights into our customer experiences; building data frameworks, ingestion pipelines ... respective areas to deliver end-to-end quality in our technology and customer experience. + Influences and communicates effectively + Designing/developing ETL jobs… more
- Insight Global (San Jose, CA)
- …through data-driven decision-making. Day-to-Day Responsibilities -Dive deep into operational and customer data to uncover actionable insights . -Build and ... This Role? -Be part of a leading ISP company known for innovation and customer focus. -Join a rapidly expanding operations team with opportunities for growth and… more
- Sunrun (CA)
- …planet. Together, we run. We are seeking an experienced and dynamic Director of Customer Care & Experience to champion the voice of our customers and drive ... continuous improvement across our customer interactions and operational processes. This leadership role will...of industry trends and emerging technologies, providing recommendations and insights for future products and initiatives. + Work with… more
- J&J Family of Companies (Irvine, CA)
- …impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Customer Service Operations **Job ... Johnson & Johnson MedTech Electrophysiology is recruiting for a Manager, Customer Support within the Electrophysiology (EP) business unit based in Irvine,… more
- Microsoft Corporation (Los Angeles, CA)
- …customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for ... Azure CXP and we are focused on Strategic Azure Customers. We are customer -obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident… more