- Liberty Utilities (Harrisburg, IL)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... achieve it. **Purpose** The Manager of Voice of the Customer is responsible for developing and executing Liberty's Market...as robust market research portfolio that uses data for insights . Business leaders across Liberty will be working with… more
- Oracle (Springfield, IL)
- **Job Description** The Oracle Cloud Infrastructure (OCI) Customer Insights Finance team is hiring a seasoned analyst to build financial models with imperfect ... using sales and customer data. As a member of the customer insights team you will work with large datasets while creating analysis and recommendation… more
- Google (Chicago, IL)
- Strategic Insights Lead, Large Customer Sales _corporate_fare_ Google _place_ Mountain View, CA, USA; Ann Arbor, MI, USA; +4 more; +3 more **Mid** Experience ... customer relationships. You will drive continuous innovation in research methods, insights formats, content, and delivery. Google's Large Customer Sales (LCS)… more
- Datavant (Springfield, IL)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... storytelling for internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights to inform enablement… more
- Google (Chicago, IL)
- Industry Transformation Strategic Insights Lead, Large Customer Sales _corporate_fare_ Google _place_ New York, NY, USA; Chicago, IL, USA; +3 more; +2 more ... media). + 5 years of experience creating and presenting customer -facing materials (eg, pitches, narratives, or one-sheets) for sales...Google with their most important goals. As a Strategic Insights Lead, you will play a critical role in… more
- NTT America, Inc. (Springfield, IL)
- …growth. . Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager** is a skilled individual contributor responsible for supporting the… more
- Lumen (Springfield, IL)
- …their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + ... connect the world and shape the future. **The Role** The Customer Success Consultant is a customer -facing role aligned to our large and mid-market enterprise … more
- American Medical Association (Chicago, IL)
- …goals. + Recruit and train staff, developing strong expertise in product attributes, customer insights , and communication. Ensure team mastery of all core MMX ... Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical...our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team.… more
- Coinbase (Springfield, IL)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is...and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's… more
- ISC2 (Springfield, IL)
- …with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories ... that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction,… more