- Capgemini (Chicago, IL)
- …technology, data science and creative design with deep industry expertise and insights . We invent futures that are relevant, resilient, and sustainable for society, ... Role** An ideal candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses their intellect, insight, and ability to build… more
- Zoom (Springfield, IL)
- …within confidence levels, etc.). + Think critically and quantitatively, combining data-driven insights with a customer -first perspective. + Have the ability to ... using this knowledge to iterate upon test concepts and further optimize the customer experience. + Collaborating with optimization specialists to QA A/B tests before… more
- Huntington National Bank (Chicago, IL)
- …experimenting with new ideas, analyzing the results, and leveraging valuable insights to differentiate customer experience and drive product improvements. ... maintain top of wallet consideration. + Lead competitive intelligence, identify new customer segment opportunities, and support the creation and management of the… more
- CVS Health (Springfield, IL)
- …new features and customer experience improvements by advocating for the customer and providing user experience insights .** + **Team Process Improvement: You ... + **Experience managing and directing a cross-functional team on large-scale customer experience projects** + **Demonstrated abilities in systems thinking; ability… more
- AbbVie (Mettawa, IL)
- …of pharmacy and/or medical contracting with National & Regional payers. + Provide insights into the Payer customer contracting dynamics across Commercial & ... data driven payer level analysis for AbbVie's key Payer customer (s) across multiple channels of pharmaceutical businesses such as...to extract/ analyze data and communicate a story through insights + Ability to develop insights and… more
- Capgemini (Chicago, IL)
- …for Role** An ideal candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses their insights and ability to build ... analyzing data; synthesizing large quantities of information; extracting meaningful insights and making recommendations + Assessing clients' problems critically,… more
- R1 RCM (Chicago, IL)
- …analytics, AI, intelligent automation, and workflow orchestration. As our **Manager, Customer Optimization** you will partner with R1 functional leaders. and ... contribute to R1 strategy development as a customer expert, sharing best practices, optimizing performance, and leading the transformation. Every day you will,… more
- Danaher Corporation (Chicago, IL)
- …with diagnostic tools that address the world's biggest health challenges. The Customer Experience Director for Leica Biosystems is responsible for designing and ... executing a world-class customer experience that drives engagement, loyalty and growth for... analytics and KPIs, with the ability to translate insights into strategies improvements. Demonstrate success in partnering with… more
- Merck (Springfield, IL)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Wolters Kluwer (Chicago, IL)
- …here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential opportunities, ... Kluwer (https://www.wolterskluwer.com/en/contact-us?compositeLink=%7B8B6D9790-777E-4EA6-8A2D-49AA4867660B%7D#AnchorContactForm)** **What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills… more