- ISC2 (Springfield, IL)
- …with Sales and Business Development to generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories ... that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction,… more
- Coinbase (Springfield, IL)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- CVS Health (Chicago, IL)
- …effective signage, digital tools, and other resources. You will collaborate closely with the Insights team to uncover customer insights related to evolving ... insights on customer and field interactions. + Initiate customer insights and research initiatives, implementing data-driven recommendations that inform… more
- Reckitt (Chicago, IL)
- …this time \#LI-Hybrid **The skills for success** Consumer Insights ; Shopper Insights ; Customer Insights ; Category Analysis, Collaboration and partnership ... responsible for converting in-depth shopping and omni retail environment data into insights and category, retail and customer strategies and recommendations.… more
- Astellas Pharma (Northbrook, IL)
- …strategy by developing and implementing long-term planning processes, targeting tools and customer insights , sales impact KPIs and metrics to optimize sales ... departmental stakeholders Field Analytics, Sales, Brand, Incentive Compensation, Data Enablement, Customer Insights and Field Technology and DigitalX teams +… more
- Takeda Pharmaceuticals (Chicago, IL)
- …by the brand team in preparation for market entry. + Share synthesized customer insights with cross-functional stakeholders, addressing key business questions to ... and collaborative opportunities **Insight Generation** + Capture, document, and analyze customer and market insights to identify regional and national trends,… more
- Staples (Lincolnshire, IL)
- …AOV, and engagement with rewards and membership programs. + Independently seeking out customer insights that highlight opportunities to advance team and company ... serve as a strategic partner to the Site Experience team-bringing actionable insights that shape new features, functionality, customer experiences, and… more
- Cardinal Health (Springfield, IL)
- … roadmap and guides cross-functional teams to ensure alignment between customer insights , market opportunities, and commercial execution. **_Job Summary_** ... and Insights , including competitive analysis: + Gather insights on market conditions and customer needs....+ Gather insights on market conditions and customer needs. Communicate cross-functionally for strategy refinement + Sharing… more
- JPMorgan Chase (Chicago, IL)
- …as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights + Analyze and interpret data, identify patterns and ... in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and… more
- Ralliant (Springfield, IL)
- …& Messaging + Define and communicate compelling value propositions rooted in customer insights , industry trends, and differentiated service capabilities. + ... consistent, customer -centric messaging across global regions and partner organizations. Customer Insights & Competitive Strategy + Conduct VOC, market… more