- IQVIA (Rosemont, IL)
- …powers exceptional brand experiences, delivering innovative solutions based on a customer -first, insights -driven, and integrated omnichannel vision. We provide ... to understand market needs. + Conduct market research and analysis to identify customer needs, market trends, and competitive landscape. + Oversee the development of… more
- IQVIA (Rosemont, IL)
- …powers exceptional brand experiences, delivering innovative solutions based on a customer -first, insights -driven, and integrated omnichannel vision. We provide ... to understand market needs. + Conduct market research and analysis to identify customer needs, market trends, and competitive landscape. + Contribute to the roadmap… more
- Humana (Springfield, IL)
- …+ Prioritize backlog across competing needs while balancing business objectives with customer insights + Collaborate with stakeholders to refine workflows, ... double diamond) to deeply understand member and provider needs + Translate insights into well-defined business cases and prioritized product requirements + Drive… more
- Grant Thornton (Downers Grove, IL)
- …for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral data to ... MBA or Master's degree preferred + 4+ years of experience in client/ customer experience design, digital marketing, or strategy consulting; preferably within a B2B… more
- American Medical Association (Chicago, IL)
- …with the Membership and Marketing teams to design data-driven plans that leverage customer insights to achieve business goals. + Develop and implement efficient ... + Execute multi-channel marketing campaigns across various platforms to drive customer acquisition, retention, and engagement. + Leverage direct and database… more
- Microsoft Corporation (Chicago, IL)
- …**Sales Excellence** + Collaborates with partners and resources and leverages customer insights or industry knowledge; contributes to exploring business ... sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams,… more
- Veralto (Wood Dale, IL)
- …touchpoints. + Recommend product improvements and new features based on customer insights , field challenges, and problem resolution trends. **Cross-Functional ... the digital product revenue target, playing a key role in driving customer adoption, enabling global commercialization, and delivering sustained value to our… more
- IDEX (Northbrook, IL)
- … Service deployments. * Strong understanding of Omnichannel Engagement Hub, Unified Routing, Customer Insights , and Power Virtual Agent * Must be metrics-and ... Architect will work as part of a high performing CRM/ Customer Experience team and will be required to contribute...Microsoft Dynamics 365 Solution Architect will work within the Customer Experience Applications Group in Corporate IT and report… more
- Highmark Health (Springfield, IL)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... for shaping the organization's digital vision and roadmap for solving key customer and business problems. This leader will work closely with cross-functional teams… more
- Amazon (Chicago, IL)
- …to continuously strengthen AWS's Generative AI and ML value proposition - Gather voice-of- customer insights to inform product roadmaps and enhance the ... Description Are you a customer -obsessed builder with a passion for helping Financial...and ML services. Your role will involve identifying high-value customer opportunities within a specific territory and engaging with… more