- M&T Bank (Buffalo, NY)
- …+ Define value propositions, target segments, and acquisition/retention strategies using customer insights and competitive intelligence. + Own go-to-market ... such as lead volume, cost-per-lead, conversion rates, and ROI; analyze customer insights and campaign data to optimize strategies and messaging; ensure findings… more
- Danaher Corporation (New York, NY)
- …+ Own & improve Beckman product management processes for collecting excellent voice of customer & other customer insights (incl. quantitative surveys) acting ... as a subject matter expert and coaching product managers to translate customer needs into compelling product strategies & concepts + Assess, prioritize, and lead… more
- DoorDash (New York, NY)
- …Develop positioning, messaging, and value propositions; partner with Product to translate customer insights into GTM strategy; build collateral and enablement ... fuel awareness, adoption, and engagement. + Be the Voice of the Customer : Lead insights gathering across customer segments to refine product-market fit and… more
- Amazon (New York, NY)
- …of any size deliver exceptional customer outcomes at lower cost. Customer Data, Insights and Personalized Engagement capabilities enable companies to build ... hyper-personalized customer experiences through configurable business user applications. Solutions are built on a composable data layer that unifies company's… more
- Highmark Health (Albany, NY)
- …to stakeholders across the organization. Conduct market research, competitive analysis, and customer insights to identify unmet needs and opportunities for ... leadership role responsible for developing, implementing, and continually refining our customer data product strategy from its foundational stages. This individual… more
- Oracle (Albany, NY)
- …and customer risk from a product level, using both data and customer insights + Develop success plans that include stakeholder relationships, governance and ... products to be world class services through the principles of first-class customer experience, scalability, availability, reliability and security. We invest in the… more
- Northeast Shared Services (Williamsville, NY)
- …and maintain up-to-date records, contributing to ongoing improvements in data quality and customer insights . Be an advocate for our customers by taking ownership ... SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer communication center environment.… more
- Copeland (Albany, NY)
- …project details, and competitor notes through Salesforce CRM + Proactively seek customer insights on overall market health, product needs, and competitor ... growth by developing new business for Vilter gas compression products in assigned customer base and geography + Focus on developing new and existing accounts across… more
- Bayer (Albany, NY)
- … with SAMs and Ams; + Utilize enterprise value selling (EVS) tools and business insights to support customer needs and drive value; + Ensure strong customer ... territory strategy; + Act as a proactive business partner to Customer Squad team, sharing insights on customer trends internally and contribute toward… more
- Cardinal Health (Albany, NY)
- …programs, and sales tools for the selling organization and channel. + Gather insights on market conditions and customer needs. Communicate cross-functionally for ... strategy refinement + Share customer feedback and insights with channel partners enables improvement of customer experience across USMPD **_Qualifications_**… more