- ThermoFisher Scientific (Grand Island, NY)
- …the ability to interpret, translate, and understand data and covert them into meaningful customer insights + Proven customer interpersonal skills and agility ... forecast, managing a detailed rolling 3-24 month plan using historical data, customer forecasts, and industry insights + Collaborate externally with customers… more
- Lumen (Albany, NY)
- …their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + ... connect the world and shape the future. **The Role** The Customer Success Consultant is a customer -facing role aligned to our large and mid-market enterprise … more
- Ivalua (New York, NY)
- …drive upsell and cross-sell opportunities, leveraging deep product knowledge and customer insights . + Cross-Functional Collaboration & Influence: Partner with ... Customer Success Manager (New York, NY - US)...Follow us on LinkedIn (https://www.linkedin.com/company/ivalua) THE OPPORTUNITY CONTEXT: Our Customer Success team is dedicated to our customers' success… more
- Kyndryl (New York, NY)
- …sale + Demonstrated experience translating distinctive technical knowledge into actionable + customer insights and solutions + Strong consultative selling skills ... communities. **The Role** Join our dynamic team as a Customer Technology Advisor and become an integral part of...hand in hand with our Kyndryl Consult Partners and customer partners, you will leverage your technical and solution… more
- Northeast Shared Services (Schenectady, NY)
- …and maintain up-to-date records, contributing to ongoing improvements in data quality and customer insights . Be an advocate for our customers by taking ownership ... Customer Rep - Social Media Jan 6, 2026...The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer communication… more
- Coinbase (Albany, NY)
- … and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of- customer insights to improve quality and performance. ... looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is...and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's… more
- Amazon (New York, NY)
- …and advocacy program participation. Product feedback loop: - Collect and communicate customer feedback, insights , and requirements to Go-To-Market teams. - ... services are critical for customers running modern applications at scale. The insights provided by AWS' full stack observability solutions help detect, investigate,… more
- Coinbase (Albany, NY)
- …that guide members to new products and features. * Translate voice of customer insights into roadmap changes in partnership with CB1 Product, Engineering, ... CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support… more
- CVS Health (New York, NY)
- …effective signage, digital tools, and other resources. You will collaborate closely with the Insights team to uncover customer insights related to evolving ... insights on customer and field interactions. + Initiate customer insights and research initiatives, implementing data-driven recommendations that inform… more
- S&P Global (New York, NY)
- …tooling, analytics, insights , and automation to support Market Intelligence's new Customer Excellence function, as well as other customer -facing teams across ... rapid adoption of enhanced automation and tooling. + **Analytics & Insights :** + Partner with the Customer & Commercial Analytics & Insights team on a… more