- Sunrise Senior Living (Mount Vernon, NY)
- …Senior Living was again certified as a Great Place to Work(R) by Activated Insights . This is the 9th time Sunrise has received this top culture and workplace ... that are aligned with the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. + Model a… more
- Parity (New York, NY)
- …- we automate setpoint adjustments and demand response protocols. Our Pi (Parity Insights ) dashboard provides early alerting services when things go down. + Money - ... services across North America. You will directly manage the (1) customer success, (2) customer support as well as the (3) measurement and verification teams.… more
- Nelnet (Albany, NY)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... Our Product team is at the heart of this mission, transforming deep customer insight into bold, market-aware strategies that support the missions of the schools… more
- Stryker (Albany, NY)
- …based on assignment of service requests. + Troubleshooting and resolving customer and product issues. + Building positive relationships with Stryker customers, ... and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business. + **Analytical problem… more
- SAP (New York, NY)
- …team plays a critical role in accelerating value realization and maximizing customer outcomes. **Key Responsibilities & Focus Areas** 1. **Best Practices and ... plan adherence) and foster a culture of excellence in customer success, embedding the latest technologies and tools for...actions to drive adoption (eg turn data into actionable insights !). **5.** **Recovery Plan Creation** Support CSM Teams in… more
- American Express (New York, NY)
- …and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making ... and services that drives demand and inspires engaged card members across the customer lifecycle. The Customer Marketing Analytics team supports US Consumer… more
- Astellas Pharma (Syracuse, NY)
- …a critical member of the Astellas matrix team serving patient and customer needs. The role requires establishing and maintaining collaborative relationships with ... accounts to improve patient access and affordability and achieve defined customer engagement metrics. + Establish cross-functional partnership with internal matrix… more
- Airtable (New York, NY)
- …Support, you'll lead a high-performing team responsible for resolving complex, high-impact customer cases across Airtable's diverse user base. These cases span a ... support specialists, and play a key role in improving workflows, efficiency, and customer outcomes. This is a hands-on leadership role: you'll be expected to dig… more
- Resideo (Melville, NY)
- …contact for our Partner Account and will be critical in driving customer satisfaction, operational efficiency, and sales growth by managing partner accounts, ... activities, facilitating internal processes, and deepening customer relationships. **JOB DUTIES:** 1. **Account Management & Sales Support** 1. Serve as the primary… more
- Renaissance (Buffalo, NY)
- …territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities. The Account Manager III has ... and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration… more