- Pearson (New York, NY)
- …You are a highly motivated, goal-oriented, and analytically minded individual with strong customer -facing skills. You go above and beyond to understand customer ... success. You will play a vital role in retaining long-standing partnerships and aligning customer needs to the best solutions available. To excel in this role, you… more
- Leap (NY)
- …who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate ... excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in...Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. + Detail-Oriented &… more
- GE HealthCare (NY)
- …market segments within the country. This includes leading and driving local customer relationship management through regular engagement with customers as well as ... at both regional and account level by leveraging strong customer relationships to drive growth and operational excellence. +...with the ability to interpret data and draw actionable insights . + Project management skills with the ability to… more
- Leap (New York, NY)
- …who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections. The ideal candidate ... excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in...Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience. + Detail-Oriented &… more
- Walgreens (Binghamton, NY)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience** + Engages customers and patients by greeting them and… more
- Lumen (Albany, NY)
- …internal systems, processes, and procedures, whose main focus is the management of customer expectations and the overall customer experience in regards to the ... how the Operations Service Management organization directly impacts the customer . The leader of this team will also be...appropriate. + Demonstrated ability to utilize data analytics and insights to tell a story and facilitate presentations to… more
- Cengage Group (New York, NY)
- …platforms. This role blends consultative sales, strategic account management, and proactive customer success to retain and grow our relationships in the high school ... Serve as the primary point of contact for assigned accounts-ensuring customer satisfaction, adoption, and retention. + Build long-term relationships with… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- SHI (Albany, NY)
- …enable, and empower SHI technical sales teams, including front line sellers, customer success managers, and cloud adoption specialists to ensure a unified approach ... Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a team of service professionals, promoting… more
- SHI (Albany, NY)
- …a combination of deep technical expertise, strategic leadership, and customer -facing consulting skills. Role Description Lead technical architecture and solution ... collaboration, communications, mobile device management, and identity workloads. Translate customer requirements and business objectives into scalable, secure, and… more