- Acxiom (Richmond, VA)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of ... customer experiences, drive marketplace innovation, and shape the future...In this role, you'll analyze data to provide strategic insights , develop joint business plans, while ensuring exceptional operational… more
- Amazon (Arlington, VA)
- …growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of ... customer experiences, drive marketplace innovation, and shape the future...In this role, you'll analyze data to provide strategic insights , develop joint business plans, while ensuring exceptional operational… more
- Dollar Tree (Chesapeake, VA)
- …(Job Purpose)** _- Major purpose and functions of the position._ The Customer Engagement Manager will lead the marketing strategy and planning, execution, and ... as Uber and Instacart. Additional responsibilities include developing and optimizing customer contact strategies, enhancing the digital experience across key site… more
- Acosta Group (Sterling, VA)
- …and insights to support your sales strategies and influence customer decisions. + **Cross-Functional Collaboration:** Work closely with internal teams to align ... with a passion for driving sales and building strong customer relationships? Join our team as a Senior ...customer relationships? Join our team as a Senior Customer Manager, where you'll play a key role in… more
- Amazon (Arlington, VA)
- …drive the development and enhancement of operational and analytical tools used by our Customer Support teams. In this pivotal role, you will own the tools and ... ensuring that your efforts result in measurable improvements to the customer experience. Your ability to influence technical priorities and business strategy… more
- ServiceNow, Inc. (Vienna, VA)
- …better for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a ... and capabilities to help customers achieve their goals. + Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer… more
- Govini (Arlington, VA)
- …dynamics affecting the defense and national security sector + Leverage industry insights to inform customer engagements and partner relationships Qualifications ... + US Citizenship is required Required Skills: + 10 years experience in business development or sales of commercial technology products to the US federal government, preferably defense and/or national security + Experience managing channel partners for… more
- Capital One (Mclean, VA)
- …leveraging your analytical and communications skills across our Bank teams who turn data insights into effortless customer experiences + Be a champion of data ... culture in the Bank, and manage programs to reward and celebrate data modernization success stories **General Responsibilities:** + Leading moderate to large complex projects and programs by providing strategic direction to projects, peers, and direct reports.… more
- Sensata Technologies, Inc. (Gretna, VA)
- The Customer Service Manager has responsibilities that may include but are not limited to; recruitment and performance management, expediting freight approvals in ... Supervises the team by assigning individual tasks related to customer interaction, supply coverage overview, inventory status etc. +...every day. We believe that every individual has unique insights that others can learn from. Working at Sensata… more