- Coinbase (Richmond, VA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value-added customer support in crypto. We eliminate pain points, empower...Develop and deliver proposals and presentations to stakeholders, providing insights on operational performance and CX opportunities * Manage… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- Sprinklr (VA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...unify data, break down silos, and act on real-time insights . Today, 1,900+ enterprises and 60% of the Fortune… more
- S&P Global (Charlottesville, VA)
- …of professionals across the capital markets industry for prospecting and for providing key insights to help better service their clients. We have a broad and diverse ... customer base, including some of the world's largest financial...and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with… more
- Zurich NA (Richmond, VA)
- …or fraud potential to the appropriate internal teams for further investigation. ** Customer Service & Communication:** + Deliver exceptional customer service by ... Demonstrate empathy and professionalism in all interactions, actively listening to understand customer needs and concerns. + Partner with customers to achieve fair… more
- Nestle (Arlington, VA)
- …acumen, analytical skills, and the ability to communicate complex financial insights to non-finance professionals. **Key Responsibilities** + Lead the monthly ... of IPW-specific Profit and Loss statements, ensuring accuracy and actionable insights for business decisions. + Provide comprehensive monthly overviews of the… more
- EFI Global (Richmond, VA)
- …to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI's combination ... on identifying root causes, developing innovative solutions, and delivering technical insights that support safety, reliability, and performance.** **Are You An… more
- Capital One (Mclean, VA)
- …B2B digital experience. We're seeking someone who is obsessed with usability, customer empathy, and funnel optimization. A primary focus will be optimizing key ... user flows to improve task completion and customer satisfaction while building a content-rich experience that elevates...and outcomes by leveraging deep content design expertise, user insights , and an understanding of the business. You'll drive… more
- Amazon (Arlington, VA)
- Description Elevate Financial Strategy at the World's Most Customer -Centric Company Are you a strategic financial professional who thrives on transforming complex ... data into actionable insights ? Join our dynamic team where your analytical skills...solutions that support Amazon's mission of being the most customer -centric company. We value collaboration, continuous learning, and the… more