- Steampunk (Mclean, VA)
- …design methods and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking lawful immigration. ... experiences + Lead user research and stakeholder engagement to gather insights , conduct co-creation workshops, and translate findings into actionable recommendations… more
- Amazon (Arlington, VA)
- …closely with the Just Walk Out GTM leadership team to provide data informed insights to help guide the business. This role will be responsible for managing the ... responses. The meeting ends with an ask for new insights which you brainstorm on your way to your...The Go to Market team is responsible for all customer facing aspects involved in selling the Just Walk… more
- CARMAX (Richmond, VA)
- …Unlock insights by analyzing large amounts of complex proprietary customer , website, and transactional data + Identify, prioritize, and design testing ... heavily in modernizing our digital and analytical infrastructure to support our customer -centric experience as the customer shopping journey continues to evolve… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been ... Google, and Instagram + Monitor social media channels for timely response to customer feedback and reviews + Organize, create, launch and monitor paid campaigns in… more
- Mass Markets (VA)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Capital One (Chesapeake, VA)
- …role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, ... of business to deliver results that have a direct impact on customer experience. You will directly support our horizontal continuous improvement framework (Signal,… more
- Nightwing (Sterling, VA)
- …business relationship with Government customers at multiple levels to maintain customer satisfaction, support expansion of the new business pipeline, and oversight ... with the CTO organization to understand NW capabilities and provide market-based insights into future technology investments including IRAD as well as Mergers and… more
- CoStar Realty Information, Inc. (Arlington, VA)
- …to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been ... calls, emails, sequences, and follow-up to reach decision-makers. + Drive new customer acquisition through a mix of inbound follow-up and outbound prospecting. +… more
- Sanofi Group (Roanoke, VA)
- …business growth through key partnerships. This role focuses on ensuring overall customer satisfaction with Sanofi and Sanofi's products and services while also ... also include development and implementation of effective territory planning, customer insight generation, advocate development and effective resource deployment. The… more
- Cengage Group (Virginia Beach, VA)
- …on new logo acquisition and digital platform expansion. + Leverage data and market insights to tailor solutions aligned with customer goals and student outcomes. ... + Collaborate cross-functionally with marketing and implementation teams to design customer engagement strategies that drive adoption and retention. + Consistently… more