- CARMAX (Richmond, VA)
- …analytical, and technical skillsets. We work together to continually improve CarMax's customer and associate experience that allows us to sell over 750,000 vehicles ... Product, Technology, and Operational organizations, and affect CarMax.com, our customer experience centers, our digital communications, our sales consultant… more
- Walmart (Yorktown, VA)
- …business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating ... the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community...Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and… more
- System One (Richmond, VA)
- …stakeholders to execute placements, manage offers, and drive customer acquisition through affiliate partnerships. This individual collaborates cross-functionally ... of offers and marketing tactics to drive incremental performance and customer acquisition. + Prepare program summaries and partnership documentation to support… more
- Amentum (Warrenton, VA)
- …to a positive work environment. The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the ... and authentication failures + Serve as a primary point of contact for customer issues by diagnosing, resolving, and tracking problems. Manage and maintain … more
- Microsoft Corporation (Reston, VA)
- …methods. Follows best practices for product development and scaling to customer requirements and applies best practices for meeting scaling needs and ... service and escalates as necessary. Reviews and writes issues postmortem and shares insights with the team. - Acts as a Designated Responsible Individual (DRI) and… more
- Microsoft Corporation (Reston, VA)
- …and bugfixes within Azure SQL products which are used by Microsoft's worldwide customer base like Azure SQL Database, Azure SQL Managed Instance, SQL Server on ... and escalates as necessary. + Reviews and writes issues postmortem and shares insights with the team. + Embody our culture and values . **Qualifications**… more
- Microsoft Corporation (Reston, VA)
- …enhancements, and bugfixes within Azure Data products which are used by Microsoft's worldwide customer base. As a member of the Azure Data team, you will also be ... as necessary. + Reviews and writes issues postmortem and shares insights with the team. + Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and… more
- Walmart (Salem, VA)
- …applies the EDLP and EDLC business models to all plans. Service to the Customer /Member: Makes decisions based on data, insights , and analysis; balances short- ... Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints,… more
- Zurich NA (Richmond, VA)
- …that claims are handled in the most efficient, effective way while delivering a customer -centric claims service. In this role you will be responsible for: + Document ... limits. + Meet quality standards by following best practices. + Ensure customer service by proactively communicating information; responding to inquiries; following … more
- CACI International (VA)
- …Indicators (KPIs) for hardware services, ensuring high levels of customer satisfaction. + Manage and prioritize hardware-related service requests, incidents, ... problems, and changes in accordance with ITIL best practices. + Work directly with customer leadership to define and prioritize capability use cases and serve as an… more