- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and ... environments. * Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and writing User Stories. *… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …expertise in software development, cloud-based contact center platforms, and Medicare-related customer service workflows. You will be responsible for the development ... vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs...expect from us:** **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in… more
- V2X (Reston, VA)
- …in monitoring industry trends, researching competitor activities, and compiling insights that inform business development, product strategy, and market positioning. ... intelligence team members + Research, summarize and analyze assigned market, customer and competitor topics and questions utilizing analysis tools and resources… more
- Amazon (Arlington, VA)
- …in joining a unique, highly respected advertising group with a relentless focus on the customer , you've come to the right place. As we continue building to out our ... Impact and Career Growth: You will invent new experiences and influence customer -facing shopping experiences to help suppliers grow their retail business and the… more
- ADP (Norfolk, VA)
- …**Partner Internally.** You will interact/collaborate with ADP associates in sales and customer service. You will exchange routine information with members of the ... least three years of experience working in a client service/ customer service environment, with at least one year of...and creates a safe space for diverse perspectives and insights . + **Belong** by joining one of our Business… more
- CACI International (VA)
- …program of instruction (POI) is accurate and up to date. + Analyze customer feedback before and after delivering technical publications to enhance content depth, ... that meets the needs of the target audience, turning insights into language that sets up our users for...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- EAB (Richmond, VA)
- …more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB ... relevant professional experience (eg, supporting client relationships, serving in a customer service capacity, teaching, working in admissions, operating in a… more
- CGI Technologies and Solutions, Inc. (Lebanon, VA)
- …areas such as Agile/Scrum methodology to build and test solutions based on customer requirements quickly. This position is located in one of CGI Federal's offices ... and overall performance while maintaining a high degree of customer satisfaction. * Acts as liaison with client for...expect from us:** **Together, as owners, let's turn meaningful insights into action.** Life at CGI is rooted in… more
- Steampunk (Mclean, VA)
- …experience challenges. You will lead and facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the ... voice of the customer , making sure their needs are considered and met...and user-interviews, design-thinking and co-creation workshops and applying those insights to personas, journey maps, process maps, ecosystem maps,… more
- CVS Health (Ashburn, VA)
- …of the pharmacy schedule + Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited ... prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for...related work experience in a pharmacy, retail, medical, or customer service setting + Ability to work in the… more