- Amazon (Bellevue, WA)
- …elasticity of customer response to defect resolution, and generate predictive insights that allow Amazon to anticipate conversion risks before they manifest at ... Description Amazon's Customer eXperience Impressions (CXI) team is hiring a...decisions, and design scalable data products that surface these insights in real time, and ensure Amazon's most senior… more
- Dodge Construction Network (Olympia, WA)
- …outreach and solution-oriented approaches providing value-based data, best practices, and insights to customers to improvethe customer experience andretention. ... Customer Success Manager Location: Remote, United States, United...changes into their daily operations + Leverage data and insights to identify adoption gaps and deliver targeted training,… more
- Amazon (Seattle, WA)
- …subscribe to the world's best video games. We are looking for a customer -obsessed, innovative and data-driven Senior Product Marketing Manager (PMM) to join our team ... to drive our customer acquisition strategy. In this role, you will be...initiatives to drive acquisition, dive-deep into data to generate insights , and iterate and scale based on your learnings.… more
- Amazon (Seattle, WA)
- …Amazon is looking for a Senior Product Manager, Technical to join our Customer Experience and Business Trends team. Our team's mission is to deeply understand ... and improve customer experiences globally. You will play a crucial role...of research methodologies, to drive studies and identify actionable insights . You will make recommendations to senior leaders, and… more
- Carnival Cruise Line (Seattle, WA)
- …performance, surface trends and identify opportunities to increase bookings and enhance customer journey. Synthesize reporting and insights to make adjustments ... close collaboration with the VP of Integrated Marketing to ensure messaging and customer journeys align with broader brand and business priorities. You will lead… more
- Amazon (Seattle, WA)
- …and applications in the cloud, hybrid, or on-premises environments to gain insights into the behavior, performance, and health of systems. This position is ... build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around… more
- Amazon (Seattle, WA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Strategic Customer Success Manager to shape the future of the program. The Strategic Customer ... Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own… more
- SpaceX (Redmond, WA)
- …decision-making, designing dashboards, and applying statistical analysis to provide actionable insights into support demand, our team's performance, customer ... Manager, Workforce Planning (Starlink Customer Success) Redmond, WA Apply SpaceX was founded...times, queue levels, and staffing levels. + Provide actionable insights and recommendations for operational efficiency improvements based on… more
- Warner Bros. Discovery (Bellevue, WA)
- …here you are celebrated, here you can thrive. Your Next Role As a Customer Experience (CX) Writer on the CX Content Strategy team, you'll research and write ... support content about WBD streaming products for our customers and our customer service team. This writer will prepare and craft content for global launch efforts… more