- Amazon (Seattle, WA)
- …our analysis and insights , we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the team ... Description Customer Experience and Business Trends (CXBT) is looking...our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through… more
- Capgemini (Seattle, WA)
- …technology, data science and creative design with deep industry expertise and insights . We invent futures that are relevant, resilient, and sustainable for society, ... Role** An ideal candidate is motivated to deliver high-quality work to drive customer satisfaction. This person uses their intellect, insight, and ability to build… more
- Zoom (Olympia, WA)
- …within confidence levels, etc.). + Think critically and quantitatively, combining data-driven insights with a customer -first perspective. + Have the ability to ... using this knowledge to iterate upon test concepts and further optimize the customer experience. + Collaborating with optimization specialists to QA A/B tests before… more
- Amazon (Seattle, WA)
- …perspectives, learn and be curious, and earn trust. About the team The Customer Behavior Analytics (CBA) organization owns Amazon's insights pipeline, from data ... development of product features, building scale, efficiency, and differentiated customer experiences. We're looking for software engineers passionate about building… more
- Amazon (Seattle, WA)
- …around key performance of this program. * The ideal candidate will use a customer backwards approach in deriving insights and identifying actions we can take ... to improve the customer experience and conversion for the program. Basic Qualifications - Currently enrolled in an accredited college or university Master's degree… more
- Amazon (Seattle, WA)
- …adapt customer behavior models. - Leveraging state-of-the-art AI/ML techniques to extract insights from vast amounts of customer data. In this role, you will ... Description The Customer Behavior Analytics team designs innovative machine learning...Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship with Amazon. This… more
- Microsoft Corporation (Redmond, WA)
- We are seeking a dynamic and experienced ** Customer Experience Program Manager II** (CPMII) to join the Copilot Agents+Platform Ecosystem (CAPE) team in the Redmond, ... of Copilot agents and extensibility-based solutions. As the bridge between customer experience and Copilot engineering, this role requires technical expertise as… more
- Merck (Olympia, WA)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education ... and resources. They do this to support customer operational and financial needs such as reimbursement information...progress towards quality goals. + Providing customers with key insights by keeping apprised of professional and health care… more
- Amazon (Seattle, WA)
- …fans, artists, and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by providing ... insights and recommendations, educating, and delivering a positive experience...business input metrics that drive growth and improve end customer experience. * Analyze data and trends to identify,… more
- SpaceX (Redmond, WA)
- Sr. Manager, Starlink Customer Success Redmond, WA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally ... ultimate goal of enabling human life on Mars. SR. MANAGER, STARLINK CUSTOMER SUCCESS Starlink is the world's largest satellite constellation, providing fast,… more