- The Hertz Corporation (Sacramento, CA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
- NVIDIA (Santa Clara, CA)
- …Support the implementation of all ongoing comp programs; provide proactive, deep insights to guide decision making and continuously collaborate with people leaders ... market and trends + Partnership and influencing skills, communication skills and customer support at all levels of the company, including senior leadership +… more
- Amazon (Sunnyvale, CA)
- …self-service tools. Join us on this exciting quest to redefine how we approach insights and decision-making for all! Key job responsibilities As a Sr. Data Engineer, ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company… more
- Deloitte (Sacramento, CA)
- …journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead -to-loyalty orchestration. Join us to drive impactful customer interactions ... Customer Experience Management Consultant, Qualtrics/Medallia Our Deloitte ...facilitate agile ceremonies, and enable collaborative decision-making. Analytics & Insights + Support design and development of dashboards, real-time… more
- Semios (Shasta Lake, CA)
- …internal stakeholders to resolve complex customer needs or feature requests. Customer Insights & Continuous Improvement + Analyze engagement and churn data ... resources, FAQs, and self-service tools. Training & Enablement + Lead onboarding and training sessions for new and existing...+ Strong data literacy and ability to derive actionable insights from customer engagement metrics + Excellent… more
- ServiceNow, Inc. (San Diego, CA)
- …executives and a connector across the busines** s, you'll bring together insights , media instincts, and bold storytelling to elevate ServiceNow's reputation and that ... AI-driven enterprise and public sector transformation. Using partner and customer examples as proof points, you'll craft stories that...and drive awareness. **How You'll Do It: ** + ** Lead PR Strategy and Execution for Customers, Partners, and… more
- US Tech Solutions (Mountain View, CA)
- …streaming, SaaS, or membership platforms. + In this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement, retention, ... strategies, optimize lifecycle marketing, and deliver personalized campaigns that strengthen customer loyalty. As a key driver of product marketing strategy, you… more
- SpaceX (Hawthorne, CA)
- …to provide actionable insights into support demand, our team's performance, customer demand, and operational efficiency. RESPONSIBILITIES: + Lead and develop ... internet to the world, Starlink is seeking a dynamic Lead Customer Support Workforce Analyst to join...times, queue levels, and staffing levels. + Provide actionable insights and recommendations for operational efficiency improvements based on… more
- Palo Alto Networks (Santa Clara, CA)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues, ... Proactively engage in Quarterly Business Reviews (QBRs) with customers, providing insights on support best practices and participating in business development… more
- ServiceNow, Inc. (Santa Clara, CA)
- …You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer ... pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales… more