- Stantec (Chicago, IL)
- …transformation, leading the integration of digital technologies to improve efficiency, customer experience, and achieve our business outcomes. The DPL establishes ... that is regularly updated and communicated across the BOU and Stantec. - Lead and manage the organizational change necessary to embed digital capabilities within the… more
- Publicis Groupe (Chicago, IL)
- …and implement the roadmap, considering market trends, competitive analysis, and customer feedback to drive continuous product improvement and innovation + Ensure ... on initiatives, strategies, and performance metrics. + Collaborate with the Platform Lead , Agency Leadership, and Client Technical Teams (if needed) to uncover… more
- R1 RCM (Chicago, IL)
- The Process Engineer Lead is responsible for designing and optimizing consulting delivery processes, managing Solution Consultants, and ensuring consistent execution ... to ensure seamless and consistent execution of use cases in support of customer objectives. + Leads and mentors Solution Consultants while ensuring alignment of team… more
- Discover (Riverwoods, IL)
- …Creates reports and dashboards to closely monitor performance metrics and provide insights . **How You'll Do It** + Leads the development and implementation of ... advanced analytics including customer segmentation, optimization, prescriptive analytics and machine learning algorithm & recommendation to solve business problems.… more
- NTT America, Inc. (Springfield, IL)
- …growth. + Contribute to the company's overall business strategy by providing customer insights and feedback that inform product development and go-to-market ... and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in … more
- PNC (Chicago, IL)
- … a team of marketers while working across our matrix organization to lead high-impact marketing contact strategies, manage customer journeys, and optimize ... stack, transform marketing capabilities, and deliver best in class customer experience. We are accelerating our role as a...an innovative thought leader with a strategic mindset to lead a team of marketing professionals responsible for driving… more
- Barry Callebaut (Chicago, IL)
- …team environment. Translate technical learnings and insights into commercial opportunities. Lead also customer projects for PDI or innovations with our ... Sr. Customer R&D Project Manager Location: Chicago, US, 60654...a keen attention to detail and the ability to lead projects from inception to completion, effectively influencing key… more
- MongoDB (Chicago, IL)
- …MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will direct multiple, post-sale ... delivery resources dedicated to servicing our strategic customer including but not limited to (Technical Account Managers [TAM], Named Technical Support Engineers… more
- Wayfair (Oak Brook, IL)
- …things Wayfair. This role blends sales development, community building, and hands-on customer support. You'll grow our professional customer base by connecting ... business associations, real estate developers, and design industry organizations. Share insights and collaborate with the home office to scale successful partnership… more
- The Hertz Corporation (Springfield, IL)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to… more
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